Ayman Tabassum Email and Phone Number

Build a rapport with customers that are regulars and provide consistently impeccable service with every visit.Make every customer feel heard and supported regardless of how busy and high-volume the store's environment is.Assist customers by playing several roles simultaneously; a salesperson, a runner (someone who gets requested merchandise from the stores storage room), supervise and train new hires.Train new hires in how to do: product requests, item searches on a database, and breaking down the sales process for them to make transactions easier with customers.Guide and aid coworkers in different departments attain their sales targets and close sales that may be difficult to close due to a customer having doubts.Finding out the revenue target, transaction goal (the number of customers you help) and the ADT goal of each shift and reaching or surpassing the set goal consistently.Scan the sales floor for any new merchandise, better inform myself on the specs of the product in order clearly communicate with customers when making a sale.Practicing a cooperative and “can-do” attitude by covering as many shifts as possible when asked by my colleagues or superiors.Collaborating and keep in constant touch with other department leads through a walkie-talkie system. Especially in the women’s and kids’ departments where sizes are interchangeable.Handling my entire department by myself, if it does not negatively impact efficiency and stellar customer service. If I find it might have a negative impact, I request for backup.Clearly communicate with coworkers my goals, any instructions, any changes to ensure the shift runs smoothly without any interpersonal conflict