Leading agile developments of the service platforms program that includes a variety of projects, serving many customers facing organizational units with different needs (marketing, sales, outside sales, retention, customer service and call centers, omni channel, and more). Working closely with internal customers, product managers, project managers, development teams, QA, and DevOps, to continuously ensure on time quality delivery of all program projects to production.Defining work procedures, reviewing test plans, and developing (hands on).Interviewing, hiring, and mentoring team leaders and developers, reviewing technical designs, assigning and directing work, planning program budget.

Responsible of HR and Inventory in the branch. Manage all the sales process and development of service and customera care.