Ayman Hakeem Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Dubai, Uae

• Lead the design, implementation, and support of a green field IAM platform at an enterprise level across all agencies• Manage identities of over 30,000 employees, vendors, and external partners across a landscape of 100+ business applications throughout the entire employee life cycle of on-boarding, transfer/promotion, and termination• Introduce SSO implementations and account linking processes to all external services, spanning over 2M public users across 50+ services• Develop a customized identity management service catalog (CRUD APIs) to promote adoption of services by utilizing available platforms (TIBCO EIP, MS AD), and to drastically minimize cost and effort associated with application on-boarding• Manage a P&L of above USD 10M, including leadership and resource management of IAM SME’s, implementation experts, consultants and support personnel• Strategize the elevation of platform maturity at an organizational level, with focus on customer & employee happiness, cost efficiency, and user governance• Coordinate with multiple external entities (government, global, private) for integration with multiple source and target system• Act as a point of reference for business and technical enhancements and clarifications related to IAM• Negotiate expectations and requirements with multiple stakeholders related to enhancements, maturity, and adoption road-maps• Provide a techno-business insight to enterprise wide concerns, and use this to deliver innovative solutions• Orchestrate complex releases with multiple teams across multiple data centers, both on-premise and cloud• Technically direct a team of 20+ IAM resources to deliver multifaceted solutions while adhering to timeline and budget constraints• Challenge SME’s and consultants, and provide inspiration to attain elegant solutions and plansKey Projects• Solution Implementation for Dubai Roads and Transport Authority (RTA) Smart City - IAM Program

Dubai

• Effectively lead the planning, development and implementation of highly complex integration solutions, including custom integrations, new technology, major enhancements, and client specific features.• Perform in-depth and high-level technical presentations for clients, partners and prospects, showcasing available technologies and expected returns.• Act as the liaison between clients, client consultants and Rolta onsite and offshore teams, facilitating better communications and understanding of requirements.• Responsible for providing leadership to project teams through design, estimation, coordination & definition of tasks.• Consistently communicate status with internal and external stakeholders and provide input into strategic future developments and operations.• Act as an escalation point in addressing client issues and ensuring effective and long term problem resolution. • Negotiate different aspects of projects between development teams, clients, and client consultants to ensure that project handover takes place as smoothly as possible, within time and budget constraints satisfying client needs.• Plan and manage UATs and Project sign offs with client stakeholders.Key Projects• Design & Development for Dubai Roads and Transport Authority (RTA) – eNOC• Design & Development for Abu Dhabi Department of Municipal Affairs (DMA) • Design & Development for Abu Dhabi Police• Design & Development for Dubai Roads and Transport Authority (RTA) – Dubai Metro

Halifax, Ns

• Coordinated with Marketing, Sales and Accounting teams to develop and design the user interface of the ArtistXite web page• Used prototypes to present proposed features to senior stakeholders• Effectively prioritized assigned tasks and customer issues ensuring that debugging and development were carried on in an effective, timely manner while meeting the deadlines set by the Project Manager• Researched blogs, web pages and application forums that would enlarge the customer base, and consequently ensured the compatibility of the portal and flash web application with these objects• Actively participated in design and code reviews• Created supporting documentation and guidelines for all backend scripts/functions, thereby ensuring the effective flow of communication within the development team

Halifax, Ns

Graphic & Web Designer/Developer Coordinated with clients to understand their business requirements and corporate image, translating them into functional websites, logos, posters, and pamphletsTutor Provided high school and university students with one-on-one classes in English, Mathematics, Calculus, Physics, and Programming to help them achieve higher grades and better understanding of the material

Halifax, Ns

• Provided first-level contact and problem resolution for all users with hardware and software issues• Promptly resolved user-reported problems with the aid of tools, procedures, and policies• Solved problems on MS Windows and Macintosh platforms• Trained new help desk personnel• Reviewed existing procedures and recommendations for improvements• Assisted in creation of different help materials and Frequently Asked Questions (FAQ)