Ayman Sayed Email & Phone Number

United States

Planned operations to meet established schedules, factoring in order demands and business forecasts. Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets. Collaborated with technical and administrative teams to develop and implement successful corrective plans. Assessed.

East Brunswick, New Jersey, United States

• Supervise, mentor and inspire 78 employees including 5 store leads and 3 store supervisors to drive results
• Analyze data such as sales, hospitality, operations, traffic, credit conversion, amazon redemption and turnover of people from the store using Oracle Enterprise Resource Planning System (ERP)
• Review store financial reports relating to profitability objectives; project income statements, cash flows and credit conversion to strategize to meet revenue and cost management target
• Recruit, coach and develop staff in large, consumer-focused store operations and educate personnel to achieve exceptional levels of customer service, building teams, and ensuring the achievement of retail and corporate.
• Reached sales goal and increased year-to-date by 12.4%
• Assist customers and employees by attending to specific requests, advise on merchandise purchases and respond to questions and clarifications

Cranbury, New Jersey, United States

• Certificate: Trailer Dock and Release (TDR) Certified (2020)
• Ensured trucks are safely secured to the docks and all gears are stable and operational
• Inbound/outbound processing and sorting of customer packages
• Sorted packages from the fulfillment center by zip code utilizing box number and delivery truck number
• Scanned and stacked packages on pallets and prepared orders for shipment using warehouse management system (WMS)
• Problem solving duties involving damaged products

East Brunswick, New Jersey, United States

• Audited and reconciled the store’s inventory
• Revamped the shoe department resulting in 15% increase in sales in a month
• Assigned employees to specific duties to best meet the needs of the company
• Oversaw the store operations and achieved Omnichannel goals
• Reported to district manager regarding all store and staff issues

East Brunswick, NJ

• Processed 50+ customer transactions including but not limited to check cashing, withdrawals and deposits daily
• Balanced and maintained cash drawers, each having $5,000-$10,000 cash
• Established strong credibility with clients by providing accurate information to address concerns regarding their accounts and other bank products. Achieved the highest rate of customer loyalty and retention
• Processed transaction for the township
• Processed loan payments, mortgage payments, auto finance payments

East Brunswick, NJ

• Delivered a highly professional, courteous, and genuine attitude toward 200+ guests and co-workers to create an enjoyable atmosphere
• Maintained constant communication between management and employees to provide smooth operations in an extreme high-volume environment
• Answered an average of 50+ calls per day
• Supervised and trained new host/hostess to ensure customer service needs and clientele requests were appropriately accommodated
• Offered focused leadership to drive sales and profitability in highly competitive markets.
• Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.

East Brunswick, NJ

• Stocked and replenished merchandise
• Priced merchandise, stocked shelves, ordered products and managed inventory
• Worked with Radio Frequency Identification (RFID) and Omnichannel
• Reached 4 credit goal every day
• Operated cash registers and provided customer service on a day-to-day basis
• Trained and mentored 12 new associates

Master Of Business Administration - Mba

Bachelor'S Degree, Supply Chain Management

Activities and Societies: -Bengali Student Association: Logistics Chair -Ping Pong Club-Logistics Chair | Bengali Student Association.

Associate'S Degree, Business/Commerce, General

Activities and Societies: - Deans List - High Honors - Backstage Players: Vice President -STEM Club: Treasurer - Improv ClubTreasurer |.

High School Diploma

Activities and Societies: -Drama crew -Friends of Rachel