Ayman Sharif Email & Phone Number

Omaha, Ne, Us

United States

Overseeing the operations and management of diverse commercial real estate portfolios.Managing commercial properties, including office buildings, retail spaces, and mixed-use properties.Proven ability to build strong tenant relationships, address their needs, and ensure high tenant satisfaction levels.Financial management skills, including budgeting, forecasting, rent collection, expense control, and financial reporting.Overseeing property maintenance, preventive maintenance programs, vendor management, and compliance with safety and building codes.Proficient in utilizing property management software, accounting systems, and technology tools to streamline operations and enhance efficiency.

Responsible for Huskers Illustrated circulation and database management, including subscription payments, customer service, delivery, and renewals.In partnership with the Vice President of Digital Strategy, defined data analytics and strategy for Huskers Illustrated through the lens of continuous improvement.Strategically partnered with Creative, Account Management, Accounting and Media to benefit the agency and our clients.

Omaha, Nebraska, United States

Managed all aspects for shipping and receiving departments with emphasis on staff development to insuring timely delivery of products.Process Management - Maintain configuration and procedural documentation and inventory of third-party products.Training - Mentoring and supporting end users on the use of the system software.Analyze and ensure the accuracy of data and comprehensiveness of required reports. Monitor and verify accuracy of data shared among integrated systems.Vendor Management - Manage and support outside vendors in troubleshooting issues and implement changes. When necessary incorporate outside customers to the degree necessary to perform commercial packaging operations.

Omaha, Nebraska, United States

● Serves as support for the Circulation staff on information requests, queries, and reports.● Served as the application expert and is the primary contact between the users and the technical staff.● Utilized SQL queries to provide back-end system support, analysis of operation, and validate data.● Planned and coordinated system upgrades and enhancements with I.T. staff and outside vendors.● Developed, tested, and validated the accuracy of all data and data standards within the system.● Developed, extracted and presented information with analysis and summary recommendations.● Coordinated with outside vendors to ensure subscribers are upgraded to the correct price and ensure they have access to our website and the electronic edition.

Omaha, Nebraska, United States

Served as the primary point of contact for the Circulation staff on all system issues to ensure that all technology and system needs are met, including system enhancements and data extracts.Served as the application expert and is the primary contact between the users and the technical staff.Planned and coordinated system upgrades and enhancements with I.T. staff and outside vendors.Defined, analyzed, validated, and documented all current business practices and processes to ensure efficiencies are being met.Developed, extracted and presented information with analysis and summary recommendations.Directed and supported the Customer Service Manager and Telemarketing Manage.Worked closely with Circulation management and staff, I.T. staff and all system users.Maintained good working relationship with outside vendors such as Circulation System, USPS postal standardization software and Packaging system.

Omaha, Nebraska, United States

Established the department’s budget and maintained costs within approved budget.Established and implemented a long-term Help Desk strategy based on corporate requirements.Ensured security maintenance is performed regularly and that systems are kept current.Developed and coached personnel towards the achievement of career goals while meeting customer needs and company objectives.Reviewed issue reports and ensure resolution occurred in a timely and appropriate manner, is properly documented and root cause was obtained.Provided system software support with understanding the infrastructure and functionality of applications to troubleshoot and resolve issues.Assisted in the installation, configuration, maintenance, upgrade, and administration of the applications.Worked with the user community to provide business analysis and infrastructure modifications in support of change requests and to create new reports.Conducted problem resolution or error correction of servers and applications.

Omaha, Nebraska, United States

Directly managed all aspects of upgrading the current circulation system for Year 2000 compliance.Continually coordinated with company departments and their managers, including Information Systems, Customer Service, Sales and Marketing, Accounting, and Advertising divisions.Actively involved in long term strategic planning for company’s system needs and requirementsContinuously researched vendors for a new state of the art circulation systemUltimately responsible for the implementation, testing and user training for all affected personnelDeveloped and implemented ACH program (Easy-Pay) for our subscribers.Directed and provided leadership to a department of forty-six employees, including supervisors, customer service representatives and support staff.Increased retention of non-pay customers by 29%, totaling over $255,000 in increased annual revenue.Managed an operating expense budget of $1.8 million and a inventory budget of $4.2 million.