Manage Mobile Networks MEA CARE business to maximize renewal rates. Drive and deliver profitable annuity business growth & drive TSS Upsell for all top accounts in the market.Develop and leverage key customer relationships with sales teams, negotiate renewal and advanced support services deals and business terms to closure. Help our customers maximize value out of MN products

Mobile Networks SPoC for all MEA Enterprise sales opportunities orchestrating all needed to successfully close deals including value argumentation, pricing, solution and presales supportAchievements:Grew and exceeded 2020 sales and revenue targets by more than 250% in an initial territory target of ~5M€. New account penetration in Utility & Smart City segmentCreated the interlock process for presales, pricing and solutions teams for an optimized productivity and value add creation for Enterprise Sales.

Heading MEA Global Sales Support - Center of Competence MN Solution Managers providing full presales support covering MN Radio & Microwave portfolioAchievements:Succeeded in creating and ramping up the team across technologies with fully autonomy ahead of planned operational target date.Pioneered creating resources synergies and dual profile enablement for Radio and Microwave solutions.Yearly business management of ~40M€

Representing Mobile Networks Product Portfolio Sales in solution selling, value argumentation & sales strategy securing Mobile Networks Sales and Business Development targets across predefined marketsAchievements:Built trust and partnership with Telecom Egypt key stakeholders during RFP planning and awarding of Egyptian 4th license LTE Build nationwide RFP.Secured differentiated technical evaluation enabling a stronger position during commercial negotiations leading to a multimillion-dollar frame agreement including 2 megacities

Managed IP, Optics & MW projects across Orange Egypt & Jordan & Egyptian Office of PresidentAchievements:Created structured improvement plans and governance systems enabling a major troubled project turnaround with ~20% increase in customer satisfaction resulting in the award of the Orange Egypt 4-year IP Frame Agreement to Alcatel-Lucent as sole supplier.Secured Upsells and cross sells in IP services domain resulting in accelerated frame agreement order intake 1 year in advance.Led cross function collaboration by building strong relationships within the office of presidency, resulting in IP/Optics project award and new sales leads years after.Improved closing project margin by ~5%

Led the E2E Presales Team (Tendering & Bid Management) covering Egypt, Iraq, Lebanon, Jordan & Syria across all Alcatel-Lucent business domainsAchievements:Exceeded double orders intake vs. 2013 target in Lebanon & IraqNew major account penetration with initial order of 40M€

Led the Presales Network Design Center in Egypt (14 engineers) primarily responsible for Middle East & Africa and secondarily supporting the 8 other Network Design centers covering rest of the world targeting cost optimized, risk managed effective Radio, MW and Backhaul design delivery in response to all customer requirements within the regionAchievements:Expanded the team from 8 designers to 14 designersStabilized and eliminated the consistent turnover targeted as 1st priority for team continuity.Acquired MW design & Backhauling Architecture competence within the team as a new function/competence

Member of the Presales Wireless Network Design team responsible for 2G, 3G. WiMax & In-Building solution design, technical strategy, technical answers for tenders (RFx) including contractual binding documentation covering design and related KPIs, technical workshops and offer presentations, risk analysis and on-site customer support.Achievements:Acquired Presales, 2G, 3G, WiMax & In-Building solution competence within a period of 3 years.Was a trusted team lead delegate and eventually selected as team lead.Delivered several customer workshops, offer defense, technology presentations and onsite support in numerous locations (UAE, Tunisia, Indonesia, Cameroon, KSA, Egypt, Libya, Qatar,..)

Egyptian Armed Forces (National Service)• IT Network Administrator managing the military production facilities/factories across Egypt.• Part of the Ministry of Military Production defense regiment managing a platoon

Enterprise Division Presales activities