Social Media Manager
Current1. Client Relationship Management: Act as the primary point of contact for multiple clients, addressing their needs, resolving complaints, and ensuring timely responses to inquiries.2. Content Planning and Strategy: Develop, organize, and execute social media content strategies based on client objectives, ensuring client satisfaction and aligning with their brand vision.3. Cross-Department Coordination: Collaborate with multimedia and creative teams to ensure that content meets client specifications and is delivered on time.4. Crisis Management and Communication: Address client issues promptly, providing solutions and updates on project statuses to maintain strong, trust-based client relationships.5. Performance Monitoring and Reporting: Track content performance, communicate results to clients, and make data-driven recommendations to improve future strategies.