Tasked with opening and closing the dining room. Handled staff scheduling to ensure proper labor and restaurant procedure. Responsible for recruiting, interviewing and onboarding new staff. Immediately addressed customer issues in order to promote fast conflict resolution and excellent customer service. Recorded invoices, truck orders, daily sales, and labor percentages on Decision Logic software. Reported to the District Manager regarding managerial responsibilities.

Responsible for offering the highest quality customer service when seating and serving guests. Served customers beyond the table by promoting customer loyalty. Recognized for the most positive feedback due to outstanding multitasking, preparation and teamwork skills. Assisted new staff acclimating to the company.