Ayme Pointer Email & Phone Number

Washington, Dc, Us

Serving as Principle Leadership consultant, provide leadership subject matter expertise, accredited facilitation and executive coaching, strategic planning, workforce and organizational analysis and development, and process improvement for a number of DOD, federal agencies, and other entities on a task order basis. Public Trust Clearance.- Provided data analysis, facilitation design, and training for FEMA senior leadership and Regional Branch Chiefs utilizing teaming assessment, leadership narrative, and persona development tools- Conducted NSF project research of existing public-private partnership efficiencies, processes, and messaging resulting in implementing broad partnership agreements and improvements- Coordinated and facilitated capacity building for FEMA Cadre Disaster Workforce resulting in Puerto Rico Mentoring Pilot, regions and programs coordinated workforce review, and recommendations for additional recruitment-based initiatives- Completed leadership coaching workshops for FEMA Division Directors, to include developing effective leadership styles and sustainment strategies to support behavior changes over time- Facilitated Defense Threat Reduction Agency (DTRA) Leadership & Professional Development Program’s Next Generation actualization, to include identifying demand signals, vision and objective development needs, current state assessment, and gap analysis, ultimately resulting in the development of new and redesigned leadership and professional development suite of programs- Provided communication, management, and user-experience analysis support for GSA beta.SAM.GOV 2.0 -Collaborated with FEMA Council to develop insurance claims process standard operating procedures

Northern Virginia

For over 15-years, design and provide undergraduate and graduate communications instruction, fulfilling the Volgenau School of Engineering and the School of Management Sr. Capstone Program’s curriculum requirements, goals, and objectives. Implement effective learning strategies across educational mediums, delivering high quality instruction. Educate future engineers for oral and written presentation, 1:1 interviewing, information gathering, and public speaking. Prepare students to market themselves with confidence and courage and to improve successful transitioning into the workforce.

Northern Virginia - Www.Mediationmadeeasy.Com

For over 15-years, design and provide undergraduate and graduate communications instruction, fulfilling the Volgenau School of Engineering and the School of Management Sr. Capstone Program’s curriculum requirements, goals, and objectives. Implement effective learning strategies across educational mediums, delivering high quality instruction. Educate future engineers for oral and written presentation, 1:1 interviewing, information gathering, and public speaking. Prepare students to market themselves with confidence and courage and to improve successful transitioning into the workforce.

Bethesda

Served as a Sr. Strategic consultant by supporting the Strategy and Analytics Office for the Director of National Intelligence, Chief Human Capital Office–TS//SCI Poly- Served as lead program evaluator, facilitator, technical writer, and subject matter expert for Intelligence Community (IC) leadership competencies, performance management programs, and communities of practice (COPs)- Drove organization- and community-wide performance development through redesigning learning and communication strategies, process improvement, employing change management and organizational development approaches, leadership coaching, and integrating competency models into the human capital life cycle- Created, managed ODNI’s Competency Resource Library Tool automation requirements, content, competency models, use-cases, user acceptance testing, fielding security accreditation, and data ingest from 16-Intelligence Agencies- Conducted Human Capital data pull analytics to inform decision-making for competency compliance and leadership development- Drafted policy Directives as they related to competencies, performance management, and future workforce planning- Developed and delivered IC-community executive briefings, communications, staff packages, graphic-driven content, wireframes, data visualizations, and infographics - Developed and delivered leadership, team development, competencies 101, and conflict resolution trainings- Supervised and provided leadership coaching to contractor workforce and oversaw 7-functional contract specialties; used Myers-Briggs Type Indicator and DISC personality type indicators and job-related competencies to form task teams; assessed performance gaps; assigned employee skill and career development; resolved personnel conflicts; responded to contract management requirements, to include translating customer requirements, drafting and submitting contract deliverables; and facilitating Program Management Reviews (PMR) with government contracting office

Served as a Change Manager by providing organization design, strategic planning, and transformation and change management consulting.- For the Airline Reporting Corporation, facilitated organization design, agile adoption, technical roadmap, executive team retrospectives, sprint planning sessions, and corporate communication working sessions to deliver agile transformation communication plan, enterprise functional, governance, and organization design models; responsible to identify roles, responsibilities, processes, interdependencies, skills, technology, leadership training, and governance modifications vital to transformation to inform process improvement efforts; evaluated input for developing functional organization models- Designed and facilitated March of Dimes Enterprise Service Design Summit consisting of customer persona development, journey mapping, service catalog validation and modification, action planning, and taxonomy designing; provided technical documentation

Northern Virginia

Designed and launched, as a subject matter expert supporting the Human Development Directorate (HDD), the National Geospatial Intelligence Agency’s (NGA) Career and Leadership Development Program in a new Career Services environment - TS//SCI Poly - Supported organization assessment, competency-based career development, strategic communications, policy development, group and team dynamics, talent management, employee development, employee engagement, and systems change management by providing facilitation, coaching, information gathering and analysis, software requirements development, training, and delivering supporting artifacts- Successfully managed NGA’s transformed pay-banded employee career and leader development process and online competency and capability assessment, which directly resulted in 4,438 NGA pay-banded employees completing the required activities enabling automated career development plans and competitive opportunities- Designed and developed strategic launch schedules, policy bulletins, automation requirements traceability matrices, process flows, metrics, employee desktop guides, FAQs, the “NGA Career Development Opportunities Guide,” user test scenarios, comparative analysis documentation, and training materials supporting the launch and sustainment of the Career and Leadership Development Program- Delivered PMR briefings and program overviews to Directorate-level leadership and televised NGA-wide Town Halls- Developed and provided Career and Leadership Development training across NGAs 9-Career Services- Tapped to lead and facilitate NGA cross-agency projects, senior-leader summits, train-the-trainer, and leadership coaching

Served as an organization development and human capital lifecycle practitioner for NGA HDD; applied Lominger talent and leadership development products to provide data-driven leadership tools, inform Directorate decision-making, and guide learning-agility development and facilitation design - TS//SCI Poly - Supported NGA Employee Climate Survey analysis and provided strategic planning consultation across the agency, resulting in 25-implementable, tracked action plans empowering NGA employee engagement goals, operations, and other strategic outcomes- Participated as a process improvement and change management consultant for the highly visible Maritime Safety of Navigation Review Group’s rapid response to the grounding of the USS Guardian; facilitated and delivered the incident assessment, review documentation, and future risk mitigation strategies- Designed, delivered, and evaluated customer, employee, and leader training effectiveness using metric-based needs analysis, leader development best practices, and psychometric analysis; developed leadership job aids; provided decision driven facilitation

Northern Virginia

Served as a Sr. Change Manager by providing organization development, performance management, technical writing, and change management consulting and strategic communications support to the DOD and IC - TS//SCI Poly- Conducted NGA Integrated Collections Management (ICM) Environment Scan of multi-intelligence initiatives, best practices, tools, policies, and processes used to differentiate opportunities, manage program performance, identify stakeholders, drive senior leadership decisions, chart future desired end-state of the program, and as input into process, policy, and technology development- Performed current and future state strategic analysis for the vitality and supportability of a “Multi-INT Program” resulting in identifying transition and change challenges and barriers, isolating multi-intelligence source ownership and integration risks, recognizing decision drivers, and conceptualizing a desired end-state for how the Program would perform and be managed - Facilitated the National Reconnaissance Office (NRO), Special Communications Office Organizational Effectiveness Assessment, consisting of data collection, leadership development interviews, direct observation, workforce demographic analysis, documentation reviews, and a workforce survey

Northern Virginia

Served as a Sr. Business Consultant and Deputy Director for SAIC’s collaborative Innovation Lab and Strategic Solution Center for federal and DOD task order-based customers - TS//SCI Poly- Provided functional analysis, technical writing, and facilitation coordination for the Space Value Assessment Model project- Reporting directly to the Office of the Secretary of Defense, led a comprehensive workforce and organization climate assessment addressing organization health and identifying workforce, technology, communications, and process dependencies, strengths, and challenges and performed data analytics, informing the Financial Management reorganization- As Project manager for the Reserve Component Automation Systems (RCAS), achieving SEI/CMM Level 3, delivered widespread organization development, process improvement, leader development and coaching, and performance management and training strategies, documentation, and recommendations for the Army National Guard (ARNG) and the U.S. Army Reserve (USAR)- Created leadership development educational course material, education progress tracking, and lessons learned sessions using ThinkTank™ collaborative groupware for DTRA- Earned mediation certification, through George Mason University, in workplace disputes and applied techniques to other initiatives- Internal instructor for the SAIC Leadership Development program which included providing senior-level leadership development training, evaluating training effectiveness, capturing and sharing leadership best practices, delivering 6-years of SAICs Summer Intern Program communication presentations, train-the-trainer instruction, and facilitating leadership initiatives; experienced with adult learning theory, curriculum development, and applying psychometric assessment results to improve performance and create leadership coaching plans

Northern Virginia

Managed AOL Password Generation Redesign and other fast-tracked priority development efforts; assembled effective development teams resulting in on-time and no disruption service delivery; managed code design process, work breakdown structure, and ensured persistent quality assurance; managed critical path analysis, monitoring, reporting, and quality assurance for 12-concurrent software development projects.

Northern Virginia

Provided technical writing and process documentation for Housing and Urban Development (HUD) process improvement and change management initiatives, which resulted in investigative case file automation and workflow modifications; defined requirements and organizational change management strategies resulting in 100% paperless inspection process; built comprehensive change management communication process; facilitated US Army strategic planning, priority development, workforce analysis, and succession management efforts. TS Clearance.

Northern Virginia

Performed as a process improvement consultant, technical writer, and decision support facilitator; collaborated on performance management initiatives; delivered comparative, technical, and functional requirements analysis; created activity, process, and data models in support of the DOD Warfighter Joint Application Development sessions; Boeing's World Class Competitiveness trainer – concentration multi-cultural sensitivities and project design. TS Clearance.

Washington D.C. Metro Area

US Customs staffing-mediation team member; created position descriptions, operating procedures, and user manuals; performed process improvement activities resulting in significant functional realignment and a fully deployed automation system of Treasury’s random drug testing program. SSBI Clearance.

Bs, Industrial And Organizational Psychology

Activities and Societies: Phi Kappa Phi; Alpha Gamma Delta; Order of Omega; Psi Chi; Competitive College Gymnastics TeamMagna Cum Laude

School Of Management

Studying: Alternative Dispute Resolution, conflict resolution, mediation