Aymie Jose Email & Phone Number

Doha, QA

Doha, Qatar

India

• Develop and execute multi-channel digital marketing strategies to generate leads and support sales efforts, increasing lead conversion by 15%.
• Manage the full sales cycle from lead generation to deal closure, consistently exceeding sales targets by 20%.Secured 4 new high-value accounts, generating $50,000 in last quarterrevenue of 2024.
• Conducted market research and analysisto identify trends and opportunities,resulting in 12% growth in market share within 6 months.
• Collaborated with cross-functional teams such as Project, Business analyst to ensure alignment on campaign objectives, resulting in a 12% higher lead-tosale conversion rate.
• Set KPIs that align with multiple stakeholders’ objectives for Business growth and to retain Customers.
• Increased first-call resolution rate by 25% through targeted training and process improvements from 35% to 60%

Chennai, Tamil Nadu, India

• Maintained accurate records of sales activities and performance metrics in CRM systems, improving pipeline visibility for sales forecasting.
• Increased client retention rate by 40% through improved relationship management and service delivery
• Increased client retention rate by 40% through improved relationship management and service delivery.
• Analyzed customer feedback data and implemented corrective actions to improve overall service quality.
• Engaged with customers directly to solve high-priority cases, achieving a 33%first-call resolution rate.
• Collaborated with cross-functional teams (e.g., sales, marketing, and product development) to ensure seamless communication and service delivery.

Chennai, Tamil Nadu, India

• Achieved conversion ratio of 33% from Quote to Sales Invoice through customer interaction and negotiations.
• Successfully closed approx. 35 high-value deals, resulting in $10M in revenue
• Identified and pursued new business opportunities, contributing to a 30% increase in sales.
• Performed keyword research and SEO optimizations to increase organic search traffic by 30% annually
• Developed and maintained relationships with potential clients through networking and industry events.
• Increased first-call resolution rate by 25% through customer relationship andprocess improvements from 35% to 60%.

New Delhi, Delhi, India

• Assessing customer's needs to achieve satisfaction
• Provided frontline support to customers via phone, email, and chat.
• Monitored the work of individual representatives and the team
• Managed a team of representatives offering customer support Possessing excellent product knowledge to enhance customer support Managed Team members and allocated roles and responsibilities
• Made quick decisions promptly
• Worked with different types of people with different cultures, understanding the capabilities

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Bba