Ayo Anjuwon Email and Phone Number
I am a self-motivated and enthusiastic individual dedicated to delivering high-quality IT and Application Support. I constantly strive for excellence and embrace opportunities for growth and improvement in both professional and voluntary projects. Collaboration is important to me, and I thrive in team environments where I can contribute and support others.I possess extensive expertise in various computer software programs essential to IT and Application Support, including MS Office, Windows 10 (including Office 365), and Mac OSX. As an Android user, I am well-versed in utilizing Google Workspace tools such as Gmail, Google Docs, Google Drive, Google Play Services, and APK management.My skill set extends beyond basic software knowledge. I am adept at creating interactive multimedia presentations and proficient in setting up Audio Visual and Web Conference equipment. Additionally, I am punctual, empathetic, and knowledgeable in administering GDPR requirements.In terms of technical abilities, I am competent in SQL Language, PowerShell, HTML, Notepad++, and report writing. I have acquired valuable experience working with MS Exchange and possess a solid understanding of Active Directory, including Group Policies, Application Packages, and Microsoft Deployment Toolkit.I excel in resolving customer issues efficiently and effectively, leveraging my expertise in troubleshooting and support. My passion for providing top-notch IT support ensures that I deliver comprehensive solutions and create positive user experiences.Overall, I am a patient, organized, and detail-oriented professional ready to contribute my skills and passion to the field of IT and Application Support.
Video Arts
View- Website:
- videoarts.com
- Employees:
- 11
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Support TechnicianVideo Arts Mar 2020 - Present -
Support TechnicianVideo Arts Mar 2020 - PresentHammersmith And Fulham, England, United Kingdom -
It AnalystM&C Saatchi London Apr 2019 - Mar 2020London, United KingdomIn my previous role, I provided technical support for both 1st and 2nd line inquiries. I handled support queries through various channels, including in person, phone, email, and the IT help desk ticketing system called Fresh. I promptly responded to client and offsite staff inquiries, resolving hardware and software issues. I also provided training and advice on computer equipment usage and arranged external technical support when necessary. Additionally, I supported AV systems and managed meeting rooms. I performed network patching and escalated issues to the ISP or 3rd line as needed. In terms of IT management, I handled workflows involving Windows 10, Office 365, and Active Directory. I took charge of PC/Mac deployments, including imaging and re-imaging laptops, backing up user profiles, and configuring user profiles, software installation, and security checks for new employees. I also managed assets for departing employees by collecting, backing up, and re-imaging them. Overall, I took ownership of user problems and prioritized maintaining high levels of customer service for all support queries. -
It & Communications OfficerCaysh Apr 2016 - Apr 2019Croydon, United KingdomIn this role, I brought creative expertise along with a versatile skill set in IT support and web development. I delivered comprehensive assistance to staff, configuring IT equipment and providing induction training. I maintained a SQL-based case management database for efficient monitoring and reporting. I excelled in video editing using Adobe Premiere Pro and produced captivating multimedia presentations. I managed social media accounts, websites, and intranets using WordPress and employed Google Analytics for data-driven decision-making. Additionally, I gained proficiency in user account management, engaged with IT providers, and supported staff development. I demonstrated adaptability and resourcefulness in working with Microsoft Windows and Mac OS. Overall, my experience in IT support, web development, and graphic design contributed to organizational success and empowered staff members to excel in their roles.
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Temporary Agency/Voluntary EmploymentAgency Mar 2014 - Apr 2016VariousDuring my previous employment, I had the opportunity to work in various agencies and assume diverse roles, such as warehouse duties and customer service as part of a team. These experiences allowed me to develop strong customer service skills. I built rapport with customers, provided assistance in an administrative capacity within a help desk environment, and efficiently managed multiple tasks while meeting targets. I also gained valuable experience handling calls in a call centre and performing data input in spreadsheets for administrative purposes.
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Sales Marketing PositionsLondon Marketing Services Jun 2012 - Aug 2012London, United KingdomDuring my brief tenure at the charity organization, I had the opportunity to enhance my communication skills through telephone-based marketing campaigns promoting renowned charities like Great Ormond Street and Battersea Cats & Dogs Home. -
Product DemonstratorModelzone Limited Oct 2010 - Apr 2011London, United KingdomIn my role as a Product Demonstrator, I excelled in customer service by showcasing products, engaging with customers, fostering strong relationships, and providing training to team members. -
Office AdministrationLeonards’ Property Management Ltd Feb 2009 - Mar 2009London, United KingdomDuring my time at an estate agent organisation, I gained valuable administrative experience by handling incoming calls, addressing client inquiries, managing correspondence, organizing documents, and performing data entry tasks. These responsibilities further honed my analytical and interpersonal skills, while also showcasing my computer literacy in office administration.
Frequently Asked Questions about Ayo Anjuwon
What company does Ayo Anjuwon work for?
Ayo Anjuwon works for Video Arts
What is Ayo Anjuwon's role at the current company?
Ayo Anjuwon's current role is Support Technician at Video Arts.
Who are Ayo Anjuwon's colleagues?
Ayo Anjuwon's colleagues are Angela O., Lauren Knight, Barsha Vishwakarma, Scott Fenton, Aidan Hart, Irene Mitchell, Ned Turkington.
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