Ayo Ogunade Email & Phone Number

• Conducted market research and competitor analysis to identify new business opportunities, consistently performing at expected KPI. • Cultivated relationships with key stakeholders, including C-level executives and IT decision-makers to understand their pain points and provide tailored solutions. • Presented and demonstrated iomart’s comprehensive portfolio of services to prospects, effectively communicating value propositions to create new MQL’s and SQL’s. • Utilised VanillaSoft CRM to track leads, manage opportunities and forecast sales pipeline. • Actively participated in industry events and networking functions to expand professional network and generate leads.

United Kingdom

• Engaged with customers via phone, email and chat to address inquiries, provide product information, and assist with purchases. • Demonstrated in-depth knowledge of Whirlpool’s product offerings, including appliances and accessories, resulting in an increase in cross-selling and upselling. • Consistently exceeded monthly sales quotas by actively identifying customer needs and offering tailored solutions. • Resolved customer complaints and concerns in a timely and empathetic manner. • Collaborated closely with the sales team and provided feedback to improve processes and enhance the customer experience. • Maintained accurate and detailed records of customer interactions using CRM software, ensuring efficient follow-up and personalised service.

Peterborough, England, United Kingdom

• Actively engaged with prospective and existing clients to understand their insurance requirements and recommend suitable coverage options. • Consistently met or exceeded monthly sales targets by effectively cross-selling and upselling insurance policies. • Demonstrated comprehensive knowledge of motorcycle insurance products, including coverage options, premiums, and claims processes. • Conducted thorough policy reviews for existing clients to ensure their coverage remained aligned with their evolving needs. • Collaborated with underwriting and claims department to provide seamless support and resolution for clients’ inquiries and claims. • Utilised CRM software to maintain accurate and organised client records, ensuring timely follow-up. • Participated in ongoing training and professional development to stay updated on industry regulations and product offerings.

United Kingdom

• Proactively engaged with shoppers, delivering compelling product demonstrations and presentations to showcase Sky’s range of entertainment and telecommunications offerings. • Built and maintained strong relationships with prospective and existing customers, ensuring high levels of customer satisfaction and loyalty. • Provided expert knowledge of Sky’s products, packages and promotions. • Utilised point-of-sale systems and CRM software to process transactions and maintain accurate records.