• Managed budgets and planning and approve the ordering of necessary goods and services• Maintained inventory by implementing purchasing plans & staying in contact with vendors &shippers.• Collaborate with key persons to ensure clarity of the specifications and expectations of the company.• I developed a schedule of holiday activities & promotions strategically designed to bring in more revenues.• Ensuring compliance with health and safety legislation. • Complaint handling and dispute resolution by performing adequate risk management for supply contracts and agreements.• Employee safety welfare and promoting positive customer service . • Provided training to improve knowledge base of staff and use cross training methods to maintain productivity.. Control spend and build a culture of long term saving on procurement costs.

- Manage and train resources to ensure quality and consistency of service to customers.- Handle client issues throughout the implementation life cycle in a timely and accurate fashion.- Guide and lead team members to deliver products /services that meet or exceed the customer requirements.- Train sales team in business acquisition, planning , retention and management.- Negotiate and manage agreement through business contracts process.- Identify and develop problem solving methodologies to resolve customer issues.- Assist in making major business decisions.