Ayo Samuel Ogunmoroti

Ayo Samuel Ogunmoroti Email and Phone Number

CUSTOMER SERVICE OFFICER @ Alert Group
Ayo Samuel Ogunmoroti's Location
Lagos State, Nigeria, Nigeria
About Ayo Samuel Ogunmoroti

A good Customer Experienced personnel, who can also perform in the capacity of Head of Operations in a financial institution.Experienced transaction officer (customer care representative and Teller) 7 yearsExcellent inter personal skill Ability to work well in a group or team Able to work with minimum supervision Excellent communication and presentation skills Honesty and Integrity Possession of excellent problem-solving skills Attention to detail. Strong phone contact handling skills and active listening Ability to multitask, prioritize and manage time effectively Customer orientation and ability to adapt/respond to different types of characters Ability to think quickly, logically and analytically. Good use of Microsoft office Word, Excel and basic computer

Ayo Samuel Ogunmoroti's Current Company Details
Alert Group

Alert Group

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CUSTOMER SERVICE OFFICER
Ayo Samuel Ogunmoroti Work Experience Details
  • Alert Group
    Client Advisor
    Alert Group Feb 2024 - Present
    Lagos State, Nigeria
     Open and maintain customer accounts by recording account information. Build sustainable relationships of trust through open and interactive communication. Generate potential clients Credit score status. Generate potential client’s statement of account for other banks. Prepare clients Contract and offer letter. Booking Clients Loan. Keep records of customer interactions, process customer accounts, and file documents. Work with Country customer service manager to ensure proper customer service is being delivered. Go the extra mile to engage customers. Recommend potential products or services to management by collecting customer information and analyzing customer needs Work with ECM to ensure customers satisfaction.
  • Core
    Bankone Core Banking Implementation Officer
    Core Jul 2023 - Mar 2024
    Lagos State, Nigeria
     Population of customer data into the Banking application system. Training of clients in the usage of the Banking applications. Identifying software requirements for the Banking institution. Installation and configuration of banking applications in Micro-finance banks as well as Mortgage institutions. Migration of data for the financial institution.
  • Gabsyn Microfinance Bank
    Head Of Operations
    Gabsyn Microfinance Bank Dec 2022 - Dec 2023
    Ikorodu, Lagos State, Nigeria
    Change of work
  • Access Bank Plc
    Transaction Officer
    Access Bank Plc Oct 2014 - May 2023
    Ikorodu
    I Work as Front Teller personnel, i can handle ATM related issues like Dispute resolution, Clear Jam on the machine, Load and Unload( cash replenish) ATM Reconciliation to some length. In short i do every important work of Branch operation. I can stand in for BSM in his absence.
  • Army Day Secondary School
    Teacher
    Army Day Secondary School 2013 - 2014

Ayo Samuel Ogunmoroti Education Details

Frequently Asked Questions about Ayo Samuel Ogunmoroti

What company does Ayo Samuel Ogunmoroti work for?

Ayo Samuel Ogunmoroti works for Alert Group

What is Ayo Samuel Ogunmoroti's role at the current company?

Ayo Samuel Ogunmoroti's current role is CUSTOMER SERVICE OFFICER.

What schools did Ayo Samuel Ogunmoroti attend?

Ayo Samuel Ogunmoroti attended The Federal Polytechnic, Ado-Ekiti.

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