A good Customer Experienced personnel, who can also perform in the capacity of Head of Operations in a financial institution.Experienced transaction officer (customer care representative and Teller) 7 yearsExcellent inter personal skill Ability to work well in a group or team Able to work with minimum supervision Excellent communication and presentation skills Honesty and Integrity Possession of excellent problem-solving skills Attention to detail. Strong phone contact handling skills and active listening Ability to multitask, prioritize and manage time effectively Customer orientation and ability to adapt/respond to different types of characters Ability to think quickly, logically and analytically. Good use of Microsoft office Word, Excel and basic computer
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Client AdvisorAlert Group Feb 2024 - PresentLagos State, Nigeria Open and maintain customer accounts by recording account information. Build sustainable relationships of trust through open and interactive communication. Generate potential clients Credit score status. Generate potential client’s statement of account for other banks. Prepare clients Contract and offer letter. Booking Clients Loan. Keep records of customer interactions, process customer accounts, and file documents. Work with Country customer service manager to ensure proper customer service is being delivered. Go the extra mile to engage customers. Recommend potential products or services to management by collecting customer information and analyzing customer needs Work with ECM to ensure customers satisfaction. -
Bankone Core Banking Implementation OfficerCore Jul 2023 - Mar 2024Lagos State, Nigeria Population of customer data into the Banking application system. Training of clients in the usage of the Banking applications. Identifying software requirements for the Banking institution. Installation and configuration of banking applications in Micro-finance banks as well as Mortgage institutions. Migration of data for the financial institution. -
Head Of OperationsGabsyn Microfinance Bank Dec 2022 - Dec 2023Ikorodu, Lagos State, NigeriaChange of work -
Transaction OfficerAccess Bank Plc Oct 2014 - May 2023IkoroduI Work as Front Teller personnel, i can handle ATM related issues like Dispute resolution, Clear Jam on the machine, Load and Unload( cash replenish) ATM Reconciliation to some length. In short i do every important work of Branch operation. I can stand in for BSM in his absence. -
TeacherArmy Day Secondary School 2013 - 2014
Ayo Samuel Ogunmoroti Education Details
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Upper Credit
Frequently Asked Questions about Ayo Samuel Ogunmoroti
What company does Ayo Samuel Ogunmoroti work for?
Ayo Samuel Ogunmoroti works for Alert Group
What is Ayo Samuel Ogunmoroti's role at the current company?
Ayo Samuel Ogunmoroti's current role is CUSTOMER SERVICE OFFICER.
What schools did Ayo Samuel Ogunmoroti attend?
Ayo Samuel Ogunmoroti attended The Federal Polytechnic, Ado-Ekiti.
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