- Design the N-Vest Partners Platform to align with the organization's mission and CEO's goals. - Create Design Systems for ease of access & a home for all future design & development projects- Collaborate with lead developers for the implementation of N-Vest Partners Platform designs.- Partner with the CEO to formulate a captivating User Experience strategy. - Take the lead in implementing the User Experience of the N-Vest Partners platform, considering the needs of the target stakeholders.

RevelX- Design a platform & create content to improve visibility on the platform and seamless experiences for remote & on-campus employees- Record, edit & create video and audio content in TedX style talks, video & audio podcasts- Collaborate with a product manager, developers & content managers to provide the best experience for Northwestern Mutual employeesLegacy Vault Experience- Design onboarding experience for customers to create their legacy plan- Conduct, record, and summarize insights from in-person research interviews with current Northwestern Mutual policyholders- Utilize UserZoom research tool and complete best practice training courses- Participate in agile pilot team and attend sprint meetings HybridX Hackathon- Take 3rd place in Hackathon competition for insurance gamification- Participate as the lead designer on a multidisciplinary hackathon teamDesign Mentor for High School & College Interns- Mentor technology interns in design thinking and problem formulation- Facilitate design thinking workshop utilizing Mural

Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products SIGNET Jewelers Ltd.: A multi-teamed redesign of an outdated system in order to create innovative ways for systems to communicate with each other. SIGNET owns KAY Jewelers, Zales, Jared & a few other notable jewelry banners State of KANSAS (KEES): Streamlined the submission—to—acceptance process of the Medicaid system for the workers who create approvals for state citizens Trustmark Insurance: Redesigning and prototyping their web & mobile platform to better serve & cater to their customers most important needs.

- Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences- Facilitate the product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces- Identify design problems and devise elegant solutions- Make strategic design and user-experience decisions related to core, and new, functions and features and built and maintained a sketch symbol library- Collaborate with other team members and stakeholders

Full-time immersive User Experience Design program that includes over 500 hours of professional training for over ten weeks utilized a hands-on approach to practice user-centered design methods, design thinking skills, team collaboration, and client relations developed a portfolio of individually and collaboratively focused in-class projects for the following clients:- Servus: A ticket, bills and debt repayment service that helps users avoid late fees and defaults (mobile and responsive web)- Zillow: Service Design for the famous Zillow real estate platform (app, mobile, and web)- Chicago Architectural Museum: Redesigned their online shopping platform to become more effective and efficient by creating a better customer experience

Delivered adequate customer service by considering the needs of the client & finding easy solutions to their concerns. Adapted to each client’s qualities and needs which fostered a comfortable and welcoming environment for a successful photoshoot/ event, and put client’s needs first, which helped breed loyalty and trust between myself and the clients

Work collaboratively with church families to coordinate after-school activities, social-emotional, and enrichment interventions. Manage and direct all program instructors; ensure the safety of all students and participants of the programs; facilitate strong working relationships with parents, other administrators, and teachers, implement weekly events that engage the participants’ families in enriching and educational workshops. Coordinate and organize public events that unite the community utilizing churches as the center for learning and positive engagement.

Administration and optimization for library workstation environment; including but not limited to computer systems, software, devices and related management and network systems. Provide Tier 1 through Tier 3 system and user support for the technical help desk to all library end users. Assisted Network Administrator and Systems Manager with necessary projects related to Library business.