Ayodeji Oke Email & Phone Number

Lagos, Nigeria

Nigeria

• Create and maintain strong operational relationships with the company's customers, internal business owners, managed service providers and other key stakeholders.
• Maintain a proactive approach to operational and service issues, ensuring KPIs and SLAs are met.
• Be an advocate for the customer in various forums including service reviews and user experience meetings.
• Management of operational issues by understanding impact, identifying solution options, liaising with technical… Show more
• Management of operational issues by understanding impact, identifying solution options, liaising with technical architects, key suppliers, managed service partners and business owners.
• Develop initiatives to provide continual service improvement, process adherence and enhancement, plus driving efficiency of service.

Lagos, Nigeria

• Proactive monitoring of the entire Vodacom network (Core and Client’s nodes) to reduce MTTR and achieved target service availability.
• Generate and analyze reports on network availability and performance issues.
• Determining and Resolution of various Problems/Issues/Alarms that needs the attention of field Engineers
• Escalation of Power related problems to Co-locators and monitoring the resolution of the problem.
• Operation and Maintenance of Radio access networks nodes… Show more
• Operation and Maintenance of Radio access networks nodes including BTS, BSC using Breezeconfig,.

Lagos, Nigeria

• Enterprise networks and Telecommunications infrastructure planning, design, implementation and support Services.
• Technical sales responsibilities: drafting, organizing and delivering presentations on telecommunications turn-key solutions to prospective clients.
• Carrying out administrative tasks such as documentation, reporting, etc. as stipulated in the Organizations business process.
• Providing Onsite, telephone and Remote technical Support Services to ensure high… Show more
• Providing Onsite, telephone and Remote technical Support Services to ensure high availability of infrastructure deployments.
• Actively involved in Project Management, Customer relationship management, documentation within the Planning, Implementation and Support phases of Projects.

Master'S Degree, Information Technology

Activities and Societies: Research project on internet based social networking. Master of Information technology {MIT}

Bachelor'S Degree, Electrical And Electronics Engineering

Activities and Societies: IEEE Graduate with honours , research extensively on digital communications.