• Uses sound judgment and experience to evaluate overall performance of site and site staff and provides recommendations regarding site-specific actions; immediately communicates and escalates serious issues to the project team and develops action plans with solid solutions that ensure high-quality standards• Identifies the best strategy to mitigate costs and risks, as well as the best sites for trials, and validates whether the protocol meets regulatory requirements, while evaluating the impact of competitive trials and optimizing patient access and retention• Leads communication between stakeholders and facilitates effective communications between team members and external partners, as critical milestones are monitored, and corrective action plans are created and implemented• Ensures Federal, local, FDA, IRB, and HIPAA guidelines are followed to deliver exceptional patient care and clinical research practices, as well as company standard operating procedures and clinical monitoring plans • Spearheads the analysis of site qualification, site initiation, interim monitoring, site management activities and close-out visits• Advises, mentors, coaches, and guides various levels of personnel to encourage positive engagement and leadership, building lasting relationships, as well as credibility and trust• Reviews ISF for accuracy, timeliness and completeness while reconciling contents for the TMFLeadership, Strategic Business Planning, Risk Management, Critical Thinking, Networking, Program Management, Process Improvement, Complex Problem Solving, Empathy, Public Speaking, Compelling Communicator, Customer Experience, People’s Advocate, Basic Lean Methodologies, Compliance, Adaptability, Inventory Management and Reconciliation, Team Performance Optimization, Data Analysis, Resource Management, Research Development, Good Clinical Practice, Electronic Medical Records (EMR), Project Management

• Served as the central resource for inquiries of inpatient/outpatient workflows, while handling pivotal issues amongst the clinical research team• Successfully coordinated treatment for the first outpatient cellular therapy (CAR-T) patient, as well as led the Multiple Myeloma clinical trial conference to provide essential information to PI's, nursing staff, and other research staff• During internship, facilitated email subscription service to coordinate a community of practice and provide trusted COVID messaging, growing from 10 people to 200 subscribers• In charge of onboarding new staff and implementing new standard operating procedures (SOPs) for the department• Conducted internal reviews of clinical research staff trials before monitor visits, external audits, and quality reviews, and in addition, managed and closed out early phase trials (Phase I and Phase II), including inpatient and outpatient hematology clinical trials• Supported the preparation, review, submission, and maintenance of regulatory activities to the local IRB, as well as collaborated with study budget, protocol development, EMR treatment plan creation, and ICF formation• Resolved patient research billing issues, reimbursed participants, and ensured that patients are billed correctly towards their insurance and the clinical trialLeadership, Strategic Business Planning, Risk Management, Critical Thinking, Networking, Program Management, Process Improvement, Complex Problem Solving, Empathy, Public Speaking, Compelling Communicator, Customer Experience, People’s Advocate, Basic Lean Methodologies, Compliance, Adaptability, Inventory Management and Reconciliation, Team Performance Optimization, Data Analysis, Resource Management, Research Development, Good Clinical Practice, Electronic Medical Records (EMR), Project Management

Leadership, Strategic Business Planning, Risk Management, Critical Thinking, Networking, Program Management, Process Improvement, Complex Problem Solving, Empathy, Public Speaking, Compelling Communicator, Customer Experience, People’s Advocate, Basic Lean Methodologies, Compliance, Adaptability, Inventory Management and Reconciliation, Team Performance Optimization, Data Analysis, Resource Management, Research Development, Good Clinical Practice, Electronic Medical Records (EMR), Project Management

• Recruited qualified participants and enrolled subjects into a genetic biobank to expand the Precision Medicine Initiative; coordinating specific strategies to increase enrollment and retention of participants who were underrepresented in medical research• Collected and processed samples to meet study requirements, including saliva, intravenous blood, and urine samples, and compiled data for each participant that adhered to compliances

• Completed research on healthy volunteers, managed the metrics on research efforts, assisted with outreach events, and aided coordinating advertising• Collected vital signs, ECGs, blood, and urine samples for study participants