Ayodele Farukuoye Email & Phone Number

Canada

Transportation systems, logistics processes, supply chain, and business process improvement.•Process shipments with SWI Single Window Initiative using existing client HS code database. •Ensure all necessary paperwork is complete for customs clearance, and update clients/carriers of any processing delays. •Responsible for imaging all correspondence, including client communication emails, to the entry file using SSD Solid State Drive technology.•Provide customs service to… Show more Transportation systems, logistics processes, supply chain, and business process improvement.•Process shipments with SWI Single Window Initiative using existing client HS code database. •Ensure all necessary paperwork is complete for customs clearance, and update clients/carriers of any processing delays. •Responsible for imaging all correspondence, including client communication emails, to the entry file using SSD Solid State Drive technology.•Provide customs service to clients and carriers: track shipments, verify charges, and issue cheque requests. Show less

Toronto, Ontario, Canada

Confidently engaged with customers in a high-pressure and high-volume environment, successfully identifying their needs and offering them suitable products or services. Addressed account inquiries on the spot, provided technical and troubleshooting support, and quickly resolved any issues that arose.

Ibadan, Oyo, Nigeria

Head of Operations• Engaged in customer conversation to understand needs, resolve issues, and answer product questions.• Promoted available products and services to customers during service, account management, and order calls.• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. • Opened new checking and savings customer accounts. Checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.•… Show more Head of Operations• Engaged in customer conversation to understand needs, resolve issues, and answer product questions.• Promoted available products and services to customers during service, account management, and order calls.• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. • Opened new checking and savings customer accounts. Checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.• Prepared internal and regulatory financial reports, balance sheets, and income statements.• Created and updated financial reports frequently to present information to leadership teams.• Maintained regular performance appraisals for subordinates through verbal, written, and ongoing review programs.• Managed the branch's operations cost-efficiently, leading to an average monthly increase of 15% of the branch's net profit. Show less

Ibadan, Oyo, Nigeria

Head , Funds Transfer• Maintained customer financial information and files.• Managed over one hundred customers daily and processed transactions, inflow, and outflow transfers.• Posted journal entries in accounting software. • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.• Provided excellent service and attention to customers face-to-face or through phone conversations. • Cultivated lasting… Show more Head , Funds Transfer• Maintained customer financial information and files.• Managed over one hundred customers daily and processed transactions, inflow, and outflow transfers.• Posted journal entries in accounting software. • Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.• Provided excellent service and attention to customers face-to-face or through phone conversations. • Cultivated lasting partnerships, which led to lucrative opportunities because of consistently following up with clients and providing exemplary service. Show less

Ibadan, Oyo, Nigeria

Bank Teller• Cashed customer checks, verified identification, and checked account balances in accordance with bank policy. • Maintained confidentiality of bank records and client information.• Served many customers during high-volume shifts and remained composed and professional in stressful situations. • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs. • Responded and assisted customers with account… Show more Bank Teller• Cashed customer checks, verified identification, and checked account balances in accordance with bank policy. • Maintained confidentiality of bank records and client information.• Served many customers during high-volume shifts and remained composed and professional in stressful situations. • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs. • Responded and assisted customers with account inquiries and updates. Cross-sold bank products by answering inquiries and informing customers of new services and promotions. • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse. • Delivered exceptional service to customers in person or over the telephone. Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees. Show less

Certificate, Accounting & Payroll Administration

Hnd, Accounting