Ayodele Farukuoye Email & Phone Number

Canada

• Transportation systems, logistics processes, supply chain, and business process improvement.
• Process shipments with SWI Single Window Initiative using existing client HS code database.
• Ensure all necessary paperwork is complete for customs clearance, and update clients/carriers of any processing delays.
• Responsible for imaging all correspondence, including client communication emails, to the entry file using SSD Solid State Drive technology.
• Provide customs service to… Show more Transportation systems, logistics processes, supply chain, and business process improvement.
• Provide customs service to clients and carriers: track shipments, verify charges, and issue cheque requests. Show less

Toronto, Ontario, Canada

Confidently engaged with customers in a high-pressure and high-volume environment, successfully identifying their needs and offering them suitable products or services. Addressed account inquiries on the spot, provided technical and troubleshooting support, and quickly resolved any issues that arose.

Ibadan, Oyo, Nigeria

• Head of Operations
• Engaged in customer conversation to understand needs, resolve issues, and answer product questions.
• Promoted available products and services to customers during service, account management, and order calls.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Opened new checking and savings customer accounts. Checked payroll, vendor payments, and other accounting disbursements for accuracy and compliance.
• … Show more Head of Operations

Ibadan, Oyo, Nigeria

• Head, Funds Transfer
• Maintained customer financial information and files.
• Managed over one hundred customers daily and processed transactions, inflow, and outflow transfers.
• Posted journal entries in accounting software.
• Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
• Provided excellent service and attention to customers face-to-face or through phone conversations.

Ibadan, Oyo, Nigeria

• Bank Teller
• Cashed customer checks, verified identification, and checked account balances in accordance with bank policy.
• Maintained confidentiality of bank records and client information.
• Served many customers during high-volume shifts and remained composed and professional in stressful situations.
• Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
• Responded and assisted customers with account… Show more Bank Teller

Certificate, Accounting & Payroll Administration

Hnd, Accounting