Ayodele Yeye, Mba, Pmp, Cbap, Psm 1, Cc Email & Phone Number

Canada

Halifax, Nova Scotia, Canada

Halifax, Nova Scotia, Canada

• Collaborated with stakeholders, business partners, and end-users to elicit and document their business needs and requirements via interviews, workshops and analyzing existing documentation.
• Analyzed and documented “as-is” business processes, identified areas for improvement, and proposed “to-be” process designs. This includes creating process flow diagrams, use cases, and business process models.
• Translated business requirements into clear and concise documentation, such as functional specifications, user stories, and system requirements.
• Collaborated with technical resources to design and evaluate potential solutions that addressed business needs. This included reviewing system designs, proposing functional solutions, and evaluating third-party.
• Assisted in managing change requests associated with implementing new systems or process improvements.
• Identified opportunities for process improvements, operational efficiencies, and automation. Analyzed data, metrics, and user feedback to identify areas of optimization and provided recommendations.

Halifax, Nova Scotia, Canada

• Administered procurement business system user accounts, including approval, creation, validation, deactivation, and auditing.
• Provided Tier 1 and Tier 2 level support to business system users through a service request ticket system, including troubleshooting, issue identification and resolution, escalation and/or service referrals.
• Supported users in understanding current features and functionality of business systems in place to support procurement activity through one-on-one consultation or presentations to broader user groups.
• Researched and evaluated the feasibility and organizational need/readiness around options to expand business system features and/or functionality.
• Worked as part of a team on specific initiatives designed to support or streamline procurement operations through business system enhancements, from soliciting and documenting business requirements to user testing and.
• Developed, documented, and maintained Standard Operating Procedures for BOA team reference.

Halifax, Nova Scotia, Canada

• Daily review of Trade, Position and Cash Reconciliation to ensure accuracy and consistency for clients.
• Delivered documented solution requirements to provide the team with a clear and consistent understanding of the proposed solution.
• Updated and maintained a database of monthly statistics to conduct trade analysis and enhance the efficiency of the reporting and analysis process.
• Conversion and launch of all new clients and set up SSIs per SLA.
• Liaised with clients and internal stakeholders to analyze and resolve open issues before the deadline.
• Analyzed, investigated, and resolved issues for portfolio and cash risk signoff to mitigate errors.

• Translated scenarios that required problem resolution into positive service experiences for clients
• Carried out research and data analysis to resolve complex issues with great attention to detail
• Resolved service issues by understanding customers ‘ complaints, determining the root cause, and proffering the best solution within agreed service levels.

Barrie, Ontario, Canada

• Built web application to enhance visualization of data from the company’s database.
• Enhanced the UX/UI and aesthetics of the visualization models to represent the data in a way that’s easy to understand and visually appealing to the user.
• Developed interactive dashboards and KPI reports using data visualization best practices with Tableau and Power BI.
• Facilitated requirements elicitation, coordinated team’s activities to ensure deadline was met.
• Managed budget within defined limits, SharePoint administration to keep track of progress.
• Analyzed and visualized data with tableau dashboard to provide insight and enhance customer experience.

Nova Scotia, Canada

Nigeria

• Provided analytics for process improvement and followed through by managing the re-engineering effort across the product life cycle for business solutions.
• Created user stories, acceptance criteria, and process flows to communicate functional flows.
• Participated in Scrum stand-up meetings, backlog grooming sessions, review, and retrospective meetings.
• Conducted research and made recommendations on the direction and impact of new technology and opportunities for using information technology to address business needs.
• Developed strategies leading to decreased product churn rate by 25% and achieved a customer satisfaction rating of 97% through customer-centric innovations.
• Led the preparation and documentation of business and functional requirements and workflow processes.

• Contributed ideas to enhance and improve operational performance through the use of automated Information Security GRC processes and testing activities.
• Reviewed policies and procedures for the identity management environment and associated infrastructure such as Single Sign On, Active Directory.
• Coordinated daily operations of access management (creation, modification, deletion etc.) for users
• Provided input in the development of policies for authentication and authorization security.
• Conducted risk assessments to identify and prioritize potential risks to the organization's information assets.
• Established and rolled out risk management strategy, achieving 95% coverage of identified risks.

Lagos State, Nigeria

• Provided support to identify security incidents leading to the reduction of average resolution time by 30%
• Achieve 95% accuracy in incident triage, classification and prioritization.
• Monitored 80% of security alerts and threat resources for applicable security vulnerabilities.
• Participated in the Information Security Incident Response process.
• Improved identification of suspicious activities by 50% through enhanced log analysis techniques using SIEM tools.
• Drove security compliance among staff by 97% through adherence to the principles and policies in the information security handbook.

Lagos, Nigeria

• Served as SME for issues raised by team members and provided expert advice on fraud detection
• Kept abreast of emerging fraud trends via analysis of data from the bank’s data warehouse and external sources.
• Implemented a new fraud monitoring strategy, resulting in 98% reduction in branch fraud incidents.
• Investigated and confirmed 10% fraudulent transactions in a quarter and achieved 95% resolution.

Postgraduate Certificate, Project Management

Postgraduate Certificate, Big Data Analytics

Master Of Business Administration - Mba

Bachelor'S Degree, Agriculture, General

Activities and Societies: Chess club, Road safety club