Ayoddha Karunanayake Email & Phone Number

Colombo, Western Province, Sri Lanka

As a Software Quality Assurance Engineer, I work with a UK client in the travel insurance domain to help call center agents and customers by ensuring the quality of the software being developed. My responsibilities include:-Developing and executing automated test scripts with Selenium to test new and existing features, ensuring their proper functionality.-Conducting regression testing and smoke testing to ensure that the live releases are in accordance with the project's requirements.-Conducting mobile testing using Browserstack to ensure that the software runs smoothly across multiple mobile devices.-Collaborating with cross-functional teams to report, track and resolve issues and bugs, using tools like Jira and Bugzilla.Participating in sprint planning and review meetings, providing input on quality-related topics, and suggesting process improvements to enhance software quality.Documenting test results, creating test plans and test cases, and maintaining test suites for future use.Providing training to new team members on testing methodologies, tools, and best practices.My contributions have been instrumental in ensuring that the software delivered to the client is of high quality, leading to increased customer satisfaction and loyalty.

Colombo, Western, Sri Lanka

As a Software Quality Assurance Engineer for a renowned financial assets manager based in NYC, I was responsible for ensuring the quality of the website to provide a seamless user experience to clients. My key responsibilities include:-Carrying out several testing techniques, including functional, integration, system, and regression testing, to ensure that the website is error-free and meets client requirements.-Emphasizing on UI testing in different devices to validate the web pages and email campaigns, to ensure they were displayed correctly and consistently across different platforms and devices.-Performing load testing with JMeter to simulate heavy user volumes and ensure that the website is functioning properly under high traffic conditions, detecting any performance bottlenecks and suggesting optimizations.-Conducting database-related testing using MySQL queries, verifying the data entered by users, and checking the data consistency across different modules of the website.-Collaborating with developers and other stakeholders to ensure that the software is delivered on time and meets the required quality standards.-Tracking and reporting defects using Jira, and working with the development team to resolve the issues.Participating in daily stand-up meetings, sprint planning, and retrospective meetings to ensure that the testing process is aligned with the agile methodology being followed.-Documenting test results, creating test plans and test cases, and maintaining test suites for future use.My contributions to the project ensured that the website was of high quality and functioned seamlessly, leading to an improved user experience for clients and enhancing the reputation of the company.

Colombo

As an ERP Consultant, I have been responsible for providing consulting services to clients in Australia and South-East Asia to carry out their daily sales and finance activities using the ERP system. My primary responsibilities include:-Providing guidance and support to clients on how to use the ERP system effectively to meet their business requirements.-Analyzing client business processes and workflows to identify areas for improvement and suggesting best practices to optimize the use of the ERP system.-Investigating issues and providing timely solutions to ensure business continuity, minimizing downtime and loss of productivity.-Collaborating with cross-functional teams to ensure that the ERP system is integrated with other business systems, such as CRM and HR, to provide a seamless user experience.-Conducting training sessions for end-users to ensure that they are proficient in using the ERP system and maximizing its functionality.-Configuring the ERP system to meet the client's requirements, such as creating reports and customizing workflows.-Providing technical support to clients, diagnosing and resolving technical issues related to the ERP system.-Documenting client requirements, issues, and solutions, and maintaining a knowledge base to share with other team members.My contributions have helped clients to streamline their sales and finance activities, resulting in increased efficiency, cost savings, and improved business performance.

Nugegoda, Sri Lanka

As an ERP Software Tester, I was responsible for testing the ERP software of FMCG industry-based clients in Sri Lanka to improve customer satisfaction. My key responsibilities include:-Developing test cases based on the client's requirements and executing them manually to ensure the quality of the product.-Identifying and reporting defects to the development team, providing detailed information to reproduce the issue and suggesting possible solutions.-Collaborating with cross-functional teams to ensure that the software is integrated with other business systems and meets the client's requirements.-Conducting functional, integration, and system testing to ensure that the software functions as expected and meets the quality standards.-Performing user acceptance testing with the client's end-users to validate the software's usability and functionality.-Providing feedback to the development team on the user experience and suggesting improvements to enhance customer satisfaction.-Documenting test results, creating test plans and test cases, and maintaining test suites for future use.Preparing test reports in terms of process efficiency and identifying risks for future releases.My contributions to the project ensured that the ERP software delivered to the clients met the required quality standards and improved their overall customer satisfaction.

Bachelor Of Science In Information Systems, Information Systems, Second Lower

Activities and Societies: IEEE ISACA Student Group, University Hockey Team, Pahasara Media Crew I had been learning information systems.

Diploma In Management Accounting, Accounting And Business/Management, Diploma

I've completed the certificate level and currently studying the managerial level of the qualification. CIMA is being boosting my knowledge.

Certificate In Television Production, Radio And Television

I've learned various techniques for modern day Television Production and Journalism. This program delivered me a variety of skills.

Education record

Secondary School to Advanced Level