Hello,It's a great delight to have you check my profile and so I am just going to share briefly about myself.Ayoola is a friendly, resourceful, and reliable young professional who's passionate about improving processes and outcomes through his critical thinking and problem-solving skills.Over the years, I have been able to hone my skills in delivering exceptional customer service that makes clients satisfied thereby enhancing continued business.I have also enhanced my skills in handling residents' queries, but most importantly collaborating with others to deliver the kind of results clients wants.By way of Education, I am a graduate of Business Administration who's keen on learning new things and trying out new creative endeavors.I am a progressive professional with schedule and timeline management experience, and great interpersonal and planning skills.My goal is to remain on the cutting edge of advancements and hence I am open to remote roles in Customer Service, Project management, or Support specialist roles. What's more about me?I am friendly, I enjoy meeting new people and in my free time, I love to play puzzle games or football.If you are thinking of getting a reliable and competent hand on board, don't hesitate to send me a DM or you could reach out to me via;✔️+5215614452773✔️Ayoolaolajide147@yahoo.comThank you for viewing my profile.
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Customer Support AssociateClosing The Gap Healthcare Feb 2024 - Sep 2024Mississauga, Ontario, Canada✔️Working with members and/or providers to create better methods to address clients complaints.✔️Processes clients requests according to established department policies and procedures.✔️Answer customer phone calls and provide them with the information that they request in a timely manner.✔️Provides timely and accurate information to clients.✔️Handle clients complaints efficiently, escalating issues to the relevant departments when necessary. -
Customer Service RepresentativeCredit One Bank Jan 2023 - Jan 2024Mexico City, Mexico✔️ Providing service to customers, addressing inquiries.✔️ Resolving issues, and offering information about banking and products.✔️ Inbound and outbound call regarding financial transactions on credit cards.✔️ Immediately inform the whenever a forgery is discovered in the operation of the member’s account.✔️ Work together with collection agent to advice about their credit history. -
Property OfficerA & O Oct 2018 - Jan 2024Hidalgo, Mexico✔️Evaluated and recommended changes in rental pricing strategies to remaincompetitive in market.✔️Communicated regularly with key on-and off-site tenant contacts to achievesatisfaction with facility and services.✔️Maintained operational facilities attractive to potential tenants by organizingregular maintenance, major repairs and capital improvement projects.✔️Maintained sufficient number of units market-ready for lease.✔️Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
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Property Maintenance WorkerA & O Aug 2013 - Sep 2018Hidalgo, Mexico✔️Positively engaged with customers and maintained professional appearance ascompany representative.✔️Conducted regular inspections of equipment to promptly identify issues thatcould cause machinery malfunctions.✔️Supervised maintenance functions, working collaboratively with sanitation crewson shop floor upkeep and repairs.✔️Reported issues to property manager so effective resolutions could be put intoplace.✔️Exceeded goals through effective task prioritization and great work ethic.
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Real Estate ConsultantM&F Bienes Raices Asesores Patrimoniales Aug 2021 - Aug 2022Pachuca, Hidalgo, Mexico✔️Contacting potential clients to offer them property consultancy services.✔️Preparing and presenting business proposals to convince clients to sign a consulting dealAssessing a client’s property needs.✔️Conducting market research to identify areas with increasing profitability and encouraging clients to invest.✔️Analyzing trends in housing data and identifying possible properties for clientsWriting reports for clients with factual conclusions.✔️Showing commercial and residential properties to prospective buyers and advising the client on the value and suitability of the properties.
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Customer Service RepresentativeLeksban Travels And Tours Mar 2011 - Apr 2012Lagos, Nigeria✔️Provided primary customer support to internal and external customers.✔️Recommended products to customers, thoroughly explaining details.✔️Offered advice and assistance to customers, paying attention to special needsor wants.✔️Collected and analyzed customer information to prepare product or servicereports.✔️Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experience.
Ayoola O. Education Details
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Business Administration And Management -
Senior Secondary School Certificate
Frequently Asked Questions about Ayoola O.
What is Ayoola O.'s role at the current company?
Ayoola O.'s current role is Customer Service Associate | Customer Service Representative | Zendesk | Problem Resolution | Consistently Achieved Customer Satisfaction Rating. Previously served at Closing the Gap Health Care..
What schools did Ayoola O. attend?
Ayoola O. attended Lagos State University, Igbobi College Yaba.
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