Country Head Of Logistics & Sales Administration
Mantrac Group is one of world’s largest multinational Caterpillar dealer headquartered in Dubai, UAE.CAREER PROGRESS: HEAD OF LOGISTICS (2012) -> HEAD OF LOGISTICS AND SALES ADMINISTRATION DEPARTMENT (2021)Area of responsibility - strategic and tactical management of logistics and sales administration functions, 50+ people, 20 warehouses, 20,000+ SKUs, XX+ mln USD budget.• Customer service;• Order fulfilment and Inventory management;• International and Domestic Transportation management;• Customs clearance management (Importation and Exportation);• Warehouses management;• Freight purchasing and strategic sourcing;• Project management;• Training and development of staff;MAIN ACHIEVEMENTS • Established the new department in the company reporting to GM by combining separate logistics functions into a single one, developed an organizational structure and KPI metrics, fine-tuned new business processes and built team implementation;• Reduced logistics cost base by X mln USD per year through the introduction of tender procedures for the procurement of logistics services, as well as optimization of logistics routes and transportation methods;• Improved OTIF (On Time in Full) indicator by 10% by reducing delivery times and using integrated planning tools (S&OP);• Successfully launched 7 new warehouses with an area of up to 10,000 m2, as well organized the relocation of 3 warehouses to a new location;• Reduced the time for customs clearance of import/export shipments by 3 times;