I am an experienced professional with a diverse background in operations, human resources, project management, and multilingual translation. My career spans various roles across the hospitality, education, and corporate sectors. Currently serving as an Operations Officer at Dedeman Hotels & Resorts International, I contribute to branding, content creation, and brand standard determination, particularly in relation to sustainability practices. I am responsible for writing and translating these standards into English and ensuring their accurate implementation through quality assurance audits. My responsibilities also include conducting quality assurance audits, translating company standards into English, and managing two social media accounts.My strong organizational skills, attention to detail, and ability to handle multiple projects simultaneously ensure efficiency and success in each role. Additionally, I have experience in specific hospitality management systems (SunSystems, Opera PMS) and a continued focus on sustainable tourism, where I’m pursuing graduate studies. Fluent in English and proficient in French, I also excel in translation and proofreading, having worked on various high-profile translation projects. My ability to adapt and work effectively in multilingual and cross-functional environments allows me to thrive in both individual and team settings.