Aysha Cox-Daniel Email & Phone Number

New York, New York

Managed Risk Analysis and assessments for various facilities, complex projects and service areas, handling multi-dimensional assessments, negotiation and contractual risk transfer for major technology and operational projects, such as IBM, Microsoft, Adobe, Google etc. For the following facilities; Port Authority Trans Hudson (PATH - Railroad) System, LaGuardia, Newark, John F Kennedy, Teterboro and Stewart Airports, Ports and Terminals and Multi-Facility contracts affecting more that one facility. Such as those concerning all Aviation and Non-Aviation facilities (PA Police Department, PA Operations, Medical, Law, Human Resources, Procurement etc.). Key Results:Co-Lead of a change management initiative with the Office of Continuous Improvement, for the Contractual Risk Transfer and Request function agency-wide; which will create a searchable database to centralize and streamline the operational/mitigation risk strategies, contract risk, insurance requirements and agency policies. Lead in the assessment, review and recommendation of insurance requirements for designated business units and projects across the agency; including pilot programs, new project development, easements, RFPs and all forms of contracts/agreements. Implement an insurance strategy to ensure appropriate protection throughout the duration of the contract/agreement.Communicated the agency's insurance/risk strategy to internal and external stakeholders, trained staff how to conduct due diligence assessments and create mitigation strategies.Maintained up-to-date knowledge of insurance, government and market influences, to ensure that the appropriate protections are available. Managed special projects such as the Finance Department Diversity and Inclusion Working Group – Education, Training and Events, and complex projects such as Information Technology Management Systems, JFK Power Plant (KAIC/Calpine) and Perimeter Intrusion Defense for Regional International Airports.

Active Board Member of Everything Brooklyn Inc., a start-up non-profit community organization whose mission is to provide uplifting opportunities for youth and families, through after-school and summer recreational programs to under-served communities in Brooklyn. My participation is to provide strategic planning, fundraising and organizational development guidance. Our current focus includes the following areas; (a) expansion of programs offered through strategic partnerships, (b) fundraising to enhance and expand existing programming, (c) capacity building to increase staff, and (d) the development of training programs focused on economic literacy and financial education for the families in the communities served.

Greater New York City Area

Responsible for managing the Insurance Program and re-organizing the company’s Claims Department - Self-Insured Retention program, for all claims less than $10,000; implement risk management, mitigation procedures and improve customer experience across multiple platforms. Report to the Chief Executive Officer, Chief Operations Officer and Senior Vice President of Operations, serving as a member of the management team. Primary focus to drive improvement in claims expense and risk monitoring within the North-East region, to benefit the risk function from industry leading best practices. Manage staff and provide hands-on leadership regarding organizational strategies, policies, practices and risk strategies within the risk function. Key Results: - Streamline the centralized processing of claims to improve customer service and cost benefits through mitigation methods. - Develop training programs and policies for the claims department and operational risk function concerning internal office processes and the external staff. - Liaise with key stakeholders to manage the insurance program, pre- and post-merger; while identifying contractual risk transfer obligations under leased and managed locations.- Supervise the TPAs and assigned legal counsels, for all active litigation matters. - Conduct Business Process Analysis for the Risk Management function to inter-departmental mitigation strategies. - Reduced claim closure rates to from 3 months to 2 weeks, managed the software upgrade and new technology implementation to handle 100 to 150 claims per week on average. - Identified the backlog of 1100 claims by correcting inefficiencies in staffing and through the implementation of process improvement.

New York, Ny

Manage, recruit, supervise and train staff, as needed. Recommend liability risk transfer options when dealing with all active construction for liability exposures involving on land, in water and air related exposures. Reduction in the level of claims proceeding to active litigation. Coordinate mitigation measures and developed in-house techniques to improve reporting procedures for potential claims, for all departments including Public Administration, Operation and Maintenance, Design and Construction, Education and Risk exposures involving the Finance and Real Estate departmentsReport directly to General Counsel, CFO, Executive Vice President and President. Rely on experience and judgment to provide guidance to executive management on risk, financial and legal obligations. Plan strategy, accomplish insurance management and mitigation goals. Obtained over 7 million dollars of FEMA Public Assistance (PA) funding for damages related to Hurricane Irene. The primary liaison with FEMA and NY State Office of Emergency Management. Currently working on Hurricane Sandy projects, obtained separately over 11 million in funding obligations for Sandy related projects so far with an additional 25 to 40 million projected. Submitted projects for over 100 million for Federal CDBG-HUD funding. Manage insurance compliance, analyze insurance needs identify risks, develop mitigation strategies for the organization; implement and tracking all active risk management activities. Conduct extensive research for matters concerning, Risk, Insurance and Management as needed for project development, implementation and management. Member of the New York State Council of Contracting Agencies as representative on the Insurance Sub-Committee. Assist in the development of the “Procedure Manual for Insurance Requirements in Agreements” approved for use by New York State entities in 2010.

This project based role, consisted of preparing the By-Laws for the Alpha Phi Alpha Educational Foundation (APAEF), a non-profit organization started by the Alpha Phi Alpha Fraternity (Harlem Chapter) to provide educational opportunities for minority male youth geographically located within the Harlem community. The organization's intent was to expand the services offered through the organization to the greater New York City area. Met with committee members to strategize and clarify the goals, standards and organizational requirements for expansion; and addressing the changes needed in the Bylaws to address the expansion of services. Prepared and submitted the final Bylaw document for evaluation and adoption by the APAEF Board at the conclusion of the project.

Liaison between Clients, Architects, Designers, Contractors, Manufacturer, Sales and Executive staff; for the managment of the purchasing, shipping, customer service and managed onsite inventory aspects for the business operations. I assisted the President, Vice President, Operations Manager and Account Executives with processes and procedures in addition to customer centric administrative duties. Refined internal procedures and conducted audits for the Inventory department; reorganized administrative procedures dealing with backend operations, prepared reports and proposals. I advised staff on new policies and procedures relating to the purchasing, shipping, customer service and inventory. Created internal tracking systems for monitoring inventory, sales transactions and client database (MS Access). Participated in loss prevention and mitigation where ever possible; while renegotiating transportation and logistics contracts with delivery partners.

This position dealt with a very fast paced environment, with significant interaction with customers and the general public; on a day to day basis. Prepared daily reports related to inventory shortage/loss, crime prevention and daily arrest/apprehension. I also conducted internal audits of cash/account receivables and refund discrepancies. Created procedures for handling customer crisis management scenarios, conducted internal/external investigations and surveillance; as necessary for a variety of loss prevention matters. Supervised Loss Control staff and Security personnel, liased with the New York Police Department on felony-larceny, assaults on property, and other matters as they occured. Also, testifying for the related cases as need by the Manhattan or Brooklyn District Attorney's offices (as required).

B.S. Leadership And Management, Business: Organizational Development And Management

Activities and Societies: Debate Forum, Commuter Circular (writer), Treasurer - NYU SCPS Leadership Committee (2005-2007)

Certificate, Civil And Claims Investigation