Aysun Portoglou Email and Phone Number

Previously known as 86 400.

(Contract Role)- Building and implementing new processes and programs to improve business outcomes - Building and implementing marketing strategies for the business and business partners’/brokers- Daily contact with business partners/brokers implementing business development strategies- Managing team of 5 brokers and 3 support staff- Significant input into the operational functions of the business- On boarding of new business partners- Social Media Marketing… Show more (Contract Role)- Building and implementing new processes and programs to improve business outcomes - Building and implementing marketing strategies for the business and business partners’/brokers- Daily contact with business partners/brokers implementing business development strategies- Managing team of 5 brokers and 3 support staff- Significant input into the operational functions of the business- On boarding of new business partners- Social Media Marketing strategy and implementation- Email Comm's Show less

(Contract Role)- Consistent appointments with Surgeons and Heads of Departments to discuss patient care options for Cancer and CKD patients – for treatment and prophylaxis of 2 different drugs (Clexane & Renagel)- Maintenance of accurate customer records including objections raised specific requests from the doctor and eventual outcomes of the meeting with the doctor. - Prompt delivery of relevant information from the field to the marketing and medical departments… Show more (Contract Role)- Consistent appointments with Surgeons and Heads of Departments to discuss patient care options for Cancer and CKD patients – for treatment and prophylaxis of 2 different drugs (Clexane & Renagel)- Maintenance of accurate customer records including objections raised specific requests from the doctor and eventual outcomes of the meeting with the doctor. - Prompt delivery of relevant information from the field to the marketing and medical departments - Maintain up-to-date knowledge of products and competitor products. This includes the complete knowledge of clinical papers and new developments within the therapeutic area.- Maximise territory coverage through analysing sales and market share data. Show less

(Role was made redundant)- Proactively developing strategic relationships with new broker partners to maximise business opportunities for both parties (in Personal Lending) Groups included - Finsure, Mortgage Choice, My Local Broker, Connective et. al.- Providing fast, accurate advice and support to brokers to enhance their experience with RateSetter - some existing PL writer, many non PL writers.- Prospecting and winning new business in accordance with sales… Show more (Role was made redundant)- Proactively developing strategic relationships with new broker partners to maximise business opportunities for both parties (in Personal Lending) Groups included - Finsure, Mortgage Choice, My Local Broker, Connective et. al.- Providing fast, accurate advice and support to brokers to enhance their experience with RateSetter - some existing PL writer, many non PL writers.- Prospecting and winning new business in accordance with sales and profit targets for the channel Show less

- Management and growth of the Choice portfolio (655 brokers in Vic)- Drive business and increase market share for the Bankwest product- Portfolio management, maintaining financial growth and constant auditing of financial situations and change throughout different requirements

- Management and Growth of the white label product/s (Funded by Macquarie Bank & CBA) – 500+ Brokers- Manage relationships with key Aussie stakeholders to ensure effective representation of the product- Manage relationships with external stakeholders to ensure the effective and efficient delivery of customer service- Actively identifying and driving improvements in key areas such as training, promotion of product, policy… Show more - Management and Growth of the white label product/s (Funded by Macquarie Bank & CBA) – 500+ Brokers- Manage relationships with key Aussie stakeholders to ensure effective representation of the product- Manage relationships with external stakeholders to ensure the effective and efficient delivery of customer service- Actively identifying and driving improvements in key areas such as training, promotion of product, policy, submissions, induction programs, resolution programs.- Provide competitive market intelligence related to the mortgage industry and competitive landscape. - Present recommendations for optimising and further enhancing the overall product offering- Regular visits and contact with Regional Sales offices and franchises with primary focus of increasing volumes- Query resolution including credit and policy scenarios and escalationsAchievements:- Significant growth in Sales and Market share in all 3 regions (Target 17.2% Market Share – Finished at 25.6% overall) Some regions were under 9% when I commenced.- Published in the Mortgage Professional Australia Magazine – Jan 2016- Consistently met/exceeded targets every quarter since commencement- Consistent positive feedback from my customers/brokers on the level of support I provide Show less

- Assessment of client banking requirements, discovering financial needs and goals and recommending financial solutions - Holding delegated risk authorities and making decisions on behalf of the organisation with approval for clientele and ensuring all approvals are compliant – Up to $2 Mil up to 90% LVR.- Placement of insurance for personal and asset protection- Loan processing, product recommendation and implementation through to settlement- Staff training and skill… Show more - Assessment of client banking requirements, discovering financial needs and goals and recommending financial solutions - Holding delegated risk authorities and making decisions on behalf of the organisation with approval for clientele and ensuring all approvals are compliant – Up to $2 Mil up to 90% LVR.- Placement of insurance for personal and asset protection- Loan processing, product recommendation and implementation through to settlement- Staff training and skill implementation including motivational training to ensure customer service excellence is achieved- Balance growth, while dealing mainly with acquisition - still maintaining a strong client book to avoid run off of clients and business- Regularly updating team members of product and risk changes in the business and economy- Compliance and auditing of all applications and files- People leading, attending regular meeting and conferences and ensuring all employees are to standard on a day to day basis- Portfolio management, maintaining financial growth and constant auditing of financial situations and change throughout different requirements- Financial planning, dealing with risk management and risk protection- Self-managed Super fund home loans and implementationAchievements: - Consistently a Top 3 Lender in the Northern Region- Constant customer satisfaction/reward & recognition- Being an integral part of the highest achieving team in the company Show less

- Sourcing new lending opportunities and prospecting of new loan introducers- Packaging and submitting of both residential and commercial loan applications- Implementing, analysing and collating sales and marketing reports- Mortgage Management- Chairing monthly staff meetings- Managing sales team (3 staff)Achievements:- Increased business revenue by 28% in the last 5 years- Increased panel of lenders from 10 to 16- Introduced new and simpler programs… Show more - Sourcing new lending opportunities and prospecting of new loan introducers- Packaging and submitting of both residential and commercial loan applications- Implementing, analysing and collating sales and marketing reports- Mortgage Management- Chairing monthly staff meetings- Managing sales team (3 staff)Achievements:- Increased business revenue by 28% in the last 5 years- Increased panel of lenders from 10 to 16- Introduced new and simpler programs to manage client information- Introduced Commercial Lenders and clients to a solely residential company; hence increasing revenue and market share in the finance industry Show less