Aysuu Deleg Email & Phone Number

Rome, Latium, Italy

Identify clients' business needs, analyze training data, and conduct quarterly business reviews. Drive growth by identifying up-sell opportunities and proactively strategize product offerings to align with clients' goals.Key Achievements:● Support and maintain project management processes while collaborating with cross-functional teams (sales, marketing, engagement, operations, etc.).● Collaborate effectively with clients to understand their business needs and challenges, identifying impactful solutions to maximize goFLUENT's impact.● Analyze client data and conduct comprehensive business reviews, ensuring high levels of client satisfaction.● Foster strong partnerships by building and maintaining long-term client relationships.

Moscow, Russia

Effectively handled customer case management, KPI achievement through upselling, and relationship building with individual and corporate clients. Strategized product specifications, sales funnels, and managed financial operations using 1C.Key Achievements:● Consistently overachieved sales quota – average achievement ~150% throughout a year. Maximized average contract amount from ~$3k to ~$10k having brought additional >$150k to the company through upselling within’ a year.● Spearheaded the creation of sales funnel strategy, optimized # of digital touchpoints, which increased # of leads by 50%.● Successfully took the load x3, replacing absent colleagues for 4 months.

Moscow, Russia

As the main point of contact for existing accounts. Provided logistical and administrative support to up to 30 foreign corporate partners, assisting with tender participation. I coordinated customer orders, ensuring prompt shipments and payments, while also handling document and contract management, including swift accounts for payments, contract verification.Key Achievements:● Achieved 0% of accounts receivables, penalties, or fines for the clients.● Recognized with 100% customer satisfaction with the quality and speed of work.● Effectively handled a multi-million dollar client portfolio of diamond manufacturersand jewelers. Leveraging my Business English skills and high-quality, speedy work, I tripled my client base, earning management's trust. My clients were spread across Europe, the US, Canada, and Australia.● 100% of payments were done on time.

Supervised students’ progress in acquiring English skills. Planned tests and assessment methods to effectively gauge their development. Utilizing a combination of diverse teaching methods and techniques, I dedicated myself to helping students achieve notable improvements in their language proficiency. Created a full curriculum according to standards.Key Achievements:● All students got desirable marks on the exam, successfully passed entrance exams.● At SkyEng taught over 40 students at a time● 550+ lessons conducted, over 80% received the highest student satisfaction rating

Master'S Degree, Entrepreneurship And Innovation

Master Of Science - Ms, Economics For Public Policy And Management

Activities and Societies: Magna Cum Laude

Bachelor Of Science - Bs, Business Administration And Management, General

Bachelor'S Degree, Economics