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Alex Yupanqui Email & Phone Number

Chief Customer Success Officer and Head of Pre-Sales at Espressive
Location: Milpitas, California, United States 14 work roles 1 school
1 work email found @espressive.com 9 phones found area 408, 530, and 858 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email a****@espressive.com
Direct phone (408) ***-****
LinkedIn Profile matched
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Current company
Role
Chief Customer Success Officer and Head of Pre-Sales
Location
Milpitas, California, United States
Company size

Who is Alex Yupanqui? Overview

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Quick answer

Alex Yupanqui is listed as Chief Customer Success Officer and Head of Pre-Sales at Espressive, a company with 77 employees, based in Milpitas, California, United States. AeroLeads shows a work email signal at espressive.com, phone signal with area code 408, 530, 858, and a matched LinkedIn profile for Alex Yupanqui.

Alex Yupanqui previously worked as Chief Customer Success Officer / Head of Pre-Sales at Espressive and Board Member at Nuestra Casa. Alex Yupanqui holds Computer Engineering, Engineering from University Of California, Davis.

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Email format at Espressive

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{first}@espressive.com
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Profile bio

About Alex Yupanqui

Pre-Sales and Customer Success executive that empowers teams to work efficiently together to grow the business. Focused on rapidly growing and developing pre-sales organizations. Experience in partnering with early-stage companies to build teams focused on customers.Specialties:Hiring, Team Building, Peer Mentoring, Coaching, Solution Sales, Enablement, Spanish Sales, Public Speaking, ITIL, Machine Learning, Artificial Intelligence, NLP, Chat Bots, Virtual AgentsKEY EXPERIENCE:• Built successful pre/post sales teams in hyper growth organizations through effective hiring.• Dedicated to establishing trust with every team member to build rapport and ensure their success.• Drove team development through peer enablement and effective coaching.• Partnered with all areas of the business to highlight customer success and to win as a team.• Demonstrated mastery of solution selling by focusing team on value over function.• Led team to technical win for many accounts across Federal, Fortune 500, and Latin America.• Setup NPS process and maintained a consistent 90+ industry leading score.• Maintained an over 80% POC success rate by creating a competitive/engaging eval process• Built Customer Success platform to review customer health based on adoption/successTECHNICAL EXPERTISE:• Subject matter expert in Machine Learning/AI/NLP technology• Subject matter expert in orchestration and automation solutions.• Subject matter expert of ServiceNow platform.• Fully fluent in delivering technical content in Spanish.

Listed skills include Enterprise Software, Cloud Computing, Pre Sales, Integration, and 44 others.

Current workplace

Alex Yupanqui's current company

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Espressive
Espressive
Chief Customer Success Officer and Head of Pre-Sales
Milpitas, CA, US
Website
Employees
77
AeroLeads page
14 roles · 21 years

Alex Yupanqui work experience

A career timeline built from the work history available for this profile.

Chief Customer Success Officer And Head Of Pre-Sales

Milpitas, CA, US

Chief Customer Success Officer / Head Of Pre-Sales

Current

Santa Clara, CA, US

  • As Chief Customer Success Officer for Espressive, I lead multiple strategic business units that support customers. I lead the Global ML/AI Pre-Sales team that partners with sales to grow the business, knockout.
  • Partnering with Chief Revenue Officer on overall sales/pre-sales strategy and sales process
  • Active in providing product design feedback and working with Chief Product Officer on patented innovation
  • Interact with Espressive Board of Directors to review overall Customer Success
  • Meet with new potential company investors to review Customer Success
  • Create and refine account Discovery, POC, and ROI process for prospects
Jun 2017 - Present

Board Member

Current

East Palo Alto, CA, US

Member of the Board of Directors at Nuestra Casa focusing on community awareness, social networking outreach, and 501(c)(3) transition planning.- Leading social engineering best practices by collaborating with LinkedIn, Twitter, and Facebook.- Actively campaigning to acquire new funding- Created new mobile and donor facing website

2010 - Present ~16 yrs 5 mos

Director, Solution Consulting

Santa Clara, CA, US

- Building pre-sales leadership team to support rapidly growing business in the West region.- Partnering with Sales/Services teams to continue enhancing pre-sales effectiveness.- Establishing mentoring programs to enable growing teams to work together to enhance their skill set.- Working with leadership team to maintain amazing hiring standards and.

Sep 2014 - Jun 2017

Manager, Solution Consulting

Santa Clara, CA, US

- Leading a team of world class sales engineers in the top performing West region. - Hiring amazing talent to support rapidly growing business and to maintain recruiting pipeline.- Creating processes to align Services, Support, Marketing, and R&D with sales initiatives.- Developing team member skills to support the business and their professional goals.

Jul 2013 - Sep 2014

Senior Advisory Automation Specialist

Santa Clara, CA, US

TEAM MANGEMENT/DEVELOPMENT- Key specialist position in pre-sales, laying the foundation for team to deliver world class demos.- Serving as champion lead to align organizational expertise with business needs.- Consistently mentoring new team members to streamline on-boarding process.- Actively recruiting talent to support growing organization.ORGANIZATIONAL.

Oct 2012 - Jul 2013

Sr. Solutions Consultant

Santa Clara, CA, US

- Automation subject matter expert in pre-sales- Support sales team on Runbook Automation and Discovery opportunities- Administrator for Pre-Sales lab environment to support Proof of Concepts and integrations.- Deliver Proof of Concepts for automating IT focusing on use cases for VMware Automation, Amazon EC2 instance management, Active Directory user.

Oct 2011 - Oct 2012

Solutions Architect

Houston, Texas, US

- Took lead as specialist for Test Data Management solution.- Partnered with Product Management/Marketing to deliver new go to market content.- Participated in Global HP Innovation team to align internal practices with evolving business.

Feb 2011 - Oct 2011

Sales Engineer

Bdna Corporation

- Sales Engineer covering business in the Western Region.- Focused on delivering Proof of Concepts to prove out enterprise discovery solution.- Influential in establishing partnership with key vendors to develop Normalization business.

Mar 2010 - Feb 2011

Solutions Architect

Houston, Texas, US

- Support sales organization by providing demonstrations and proofs of concepts.- Responsible for solutions sale of HP Software BTO portfolio - SME for ITILV3 aligning solutions with concentration on CMDB and Discovery- Active member of HP technical community focusing on competitive information.- Led enablement sessions on product functionality and.

2005 - Mar 2010

Sales Engineer

US

- Supported sales organization by delivering demonstration of Mercury Quality Center solutions.- Obtained certifications on Mercury test automation solution.- Worked with R&D to establish best practices for.NET detection capabilities. - Grew into SME for Quick Test Professions.NET controls.- Led complex proof of concepts to demonstrate value of automated.

2005 - 2006 ~1 yr

Consultant

Dublin 2, IE

- Development and architecture for several enterprise J2EE projects. - Led off-shore enablement efforts for Accenture India Development Center.- Designed and implemented ETL processes to map legacy mainframe applications- Wrote analysis and design documentation to enforce application standards for developers.

Aug 2004 - Oct 2005

Test Engineer

Round Rock, Texas, US

- Developed automated testing applications. - Wrote and managed functional test cases for Dell Portable Systems.- Led a team effort to analyze and assess test coverage and efficiency.

Jun 2002 - Jun 2003
Team & coworkers

Colleagues at Espressive

Other employees you can reach at espressive.com. View company contacts for 77 employees →

1 education record

Alex Yupanqui education

  • University Of California, Davis
    University Of California, Davis
    Engineering
FAQ

Frequently asked questions about Alex Yupanqui

Quick answers generated from the profile data available on this page.

What company does Alex Yupanqui work for?

Alex Yupanqui works for Espressive.

What is Alex Yupanqui's role at Espressive?

Alex Yupanqui is listed as Chief Customer Success Officer and Head of Pre-Sales at Espressive.

What is Alex Yupanqui's email address?

AeroLeads has found 1 work email signal at @espressive.com for Alex Yupanqui at Espressive.

What is Alex Yupanqui's phone number?

AeroLeads has found 9 phone signal(s) with area code 408, 530, 858 for Alex Yupanqui at Espressive.

Where is Alex Yupanqui based?

Alex Yupanqui is based in Milpitas, California, United States while working with Espressive.

What companies has Alex Yupanqui worked for?

Alex Yupanqui has worked for Espressive, Nuestra Casa, Servicenow - The Enterprise It Cloud Company, Hewlett-Packard, and Bdna Corporation.

Who are Alex Yupanqui's colleagues at Espressive?

Alex Yupanqui's colleagues at Espressive include Manasvini Noronha, Mario Alonso Robles, Adrian R., Sara Schow, Mba, Pmp, and Edgar Gilberto Ramirez Quiroz.

How can I contact Alex Yupanqui?

You can use AeroLeads to view verified contact signals for Alex Yupanqui at Espressive, including work email, phone, and LinkedIn data when available.

What schools did Alex Yupanqui attend?

Alex Yupanqui holds Computer Engineering, Engineering from University Of California, Davis.

What skills is Alex Yupanqui known for?

Alex Yupanqui is listed with skills including Enterprise Software, Cloud Computing, Pre Sales, Integration, Professional Services, Itil, Solution Selling, and Saas.

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