Client Onboarding and Training: Guiding new clients through the onboarding process, providing comprehensive training to ensure they are fully equipped to utilize our solutions effectively.Relationship Management: Building and maintaining strong relationships with clients, acting as their primary point of contact and trusted advisor.Customer Retention and Satisfaction: Proactively addressing client needs and concerns to ensure high levels of satisfaction and retention.Strategic Planning: Collaborating with cross-functional teams to develop and implement customer success strategies that drive product adoption and customer growth.

To conduct research on different medical facilities and healthcare providers and to reach out to them in order to retrieve medical records of the patients for risk adjustment review. Then to finally submit the records to the Health Plans (insurance companies).

To source the resumes as per the client requirements and to reach out to the candidates and finally submit the resume to the client.

As a design intern, I used to work in a close association with the sales and marketing team in order to develop the response sheet for individual products. A response sheet lists the queries of a client regarding the design and materials used in a product. For this, I had to perform thorough research on the design of dam gates and flap valves and how the materials used in each component of a product is beneficial for the client. This job role necessarily helped me grow my research and reasoning skills. All in all, I got an opportunity to understand the product development life cycle and how to communicate effectively with a client.

I worked as member in my college Go-kart design team in the vehicle chassis department and participated in National Go-Kart championship held at RKDF University, Bhopal ,India. Our team Pyropistons secured 8th position in that race. It was a great practical exposure as we designed and fabricated our own go-kart vehicle. At the beginning of the race, we had to present our design before the panel of experts which was immensely important from the sales and presentation perspective as we had to elaborate why the vehicle was different from others.

I got an opportunity to work at Super Engineering Works Pvt. Ltd. as an engineering intern from 10th June 2018 to 10th July 2018 in Indore. Here I learnt basics of manufacturing processes and machine tools that are used in basic manufacturing processes like conventional metal cutting, gear cutting, grinding and indexing. The machine tools that I analysed were center lathe machine, hobbing machine, shaper machine, milling machine, drill press, manual chain hoist and automatic grinder. Finally I compiled my work under the guidance of my supervisor.