Ayush Joshi Email & Phone Number

Canada

Toronto, Ontario, Canada

Currently contributing my expertise in payroll management to support the largest network of dental practices in Canada.

• Domain Trainer and Subject Matter Expert (SME) specializing in Health Benefits, Defined Contribution plan, Payroll, Workforce Administration (Workday), and Death Benefits.• Developed and delivered comprehensive presentations to senior leadership, outlining strategic HR plans and provisions for onboarding new hires. Provided valuable peer support through extensive training on HRIS tools utilization, including CS Pro, ServiceNow, Workday, HrX and Siebel.• Created a robust set of… Show more • Domain Trainer and Subject Matter Expert (SME) specializing in Health Benefits, Defined Contribution plan, Payroll, Workforce Administration (Workday), and Death Benefits.• Developed and delivered comprehensive presentations to senior leadership, outlining strategic HR plans and provisions for onboarding new hires. Provided valuable peer support through extensive training on HRIS tools utilization, including CS Pro, ServiceNow, Workday, HrX and Siebel.• Created a robust set of training materials to ensure clear understanding of company policies and procedures.• Collaborated with the leadership team to develop standard operating procedures (SOPs) to ensure consistency and efficiency in operations. Maintained various reports, including data sheets, dashboards, and other relevant documents, to track and analyze key metrics as needed. Show less

Gurugram, Haryana, India

Client - Aon• Facilitated smooth integration of client-driven innovations, process modifications, and data/content migration, resulting in improved operational efficiency.• Conducted training for new hires, familiarizing them with tools, dashboards, and best practice adherence.• Analyzed client escalations and repeated call interactions in detail to identify root causes and implement effective solutions. Played a key role in resolving ticket escalations by thoroughly reviewing plans… Show more Client - Aon• Facilitated smooth integration of client-driven innovations, process modifications, and data/content migration, resulting in improved operational efficiency.• Conducted training for new hires, familiarizing them with tools, dashboards, and best practice adherence.• Analyzed client escalations and repeated call interactions in detail to identify root causes and implement effective solutions. Played a key role in resolving ticket escalations by thoroughly reviewing plans and provisions and creating reference materials for colleagues.• Collected and analyzed data to identify ongoing trends, providing insights for process improvement. Show less

Gurgaon, Haryana, India

Client - Aon• Administered comprehensive Employee Health Benefits Program, assisting thousands of participants. Updated Benefits database and e-Benefits Centre website, overseeing plan membership and corresponding with carriers and employees to address benefits-related issues.• Supported Workforce Administration & Learning Management on Workday platform, assisting managers with business transactions, resolving new hire account errors, addressing employee inquiries regarding Workday… Show more Client - Aon• Administered comprehensive Employee Health Benefits Program, assisting thousands of participants. Updated Benefits database and e-Benefits Centre website, overseeing plan membership and corresponding with carriers and employees to address benefits-related issues.• Supported Workforce Administration & Learning Management on Workday platform, assisting managers with business transactions, resolving new hire account errors, addressing employee inquiries regarding Workday Learning courses, and generating reports.• Provided payroll administration support and administered Defined Contribution Plan 401(k), facilitating changes in contributions, explaining contribution limits and types, processing financial transactions, providing guidance on investment funds, reviewing loan documents, and offering loan estimates. Show less

New Delhi, Delhi, India

• Supported product listing and optimization on major e-commerce platforms such as Amazon and Flipkart, ensuring effective online presence and visibility.• Managed social media advertising campaigns on platforms including Instagram, Facebook, and YouTube to drive brand awareness and increase customer engagement.

New Delhi, Delhi, India

•Executed marketing strategies to promote the education-based mobile app 'Takhti' on various social media platforms including Facebook, Instagram, and YouTube.

New Delhi, Delhi, India

Internship in marketing and promotions.

Post-Graduate Certificate In Accounting, Accounting

Postgraduate Diploma In Financial Planning

Bachelor Of Business Administration - Bba, Business Administration And Management, General