Communication: CSMs need to be able to clearly articulate complex ideas and technical details to customersProblem-solving: CSMs need to be able to identify issues before they escalate and develop effective solutionsProduct knowledge: CSMs need to have a deep understanding of the product or serviceEmpathy: CSMs need to have empathy to understand the importance of customer needs

1.Data Collection & Cleaning: Gathered, cleaned, and organized large datasets from various sources to ensure data quality.2.Data Analysis: Performed exploratory data analysis (EDA) using statistical techniques to identify trends, patterns, and correlations.3.Visualization: Created dashboards and visualizations using tools like Excel, Tableau, or Power BI to present insights to stakeholders.4.Reporting: Prepared detailed reports summarizing findings and recommendations based on data analysis.5.Tool Proficiency: Gained hands-on experience with data analytics tools such as Excel, Python (pandas, numpy), SQL, and data visualization software