-Spearheaded customer engagement initiatives by identifying needs and preferences, leading to a 20% boost in customer satisfaction-Partnered with team members to consistently surpass monthly sales targets, driving a 10% increase in annual revenue-Delivered outstanding customer service that generated positive online reviews, directly enhancing brand loyalty and attracting new clientele

-Performed market research on Google & competition brands to deliver strategic insights, resulting in a 10% growth in a client's customer base-Collaborated with design and content teams on brand tasks to streamline the creative process, achieving a 25% reduction in campaign production time-Increased brand profits by 15% through detailed analysis of Google meeting notes and presentations while cutting vendor costs by 20% with cost-effective market research strategies

-Boosted client satisfaction through strategic account management, driving the success of diverse pan-India campaigns across multiple sectors -Optimized project delivery processes, reducing response times by 25% and increasing project completion rates by 30%-Collaborated with cross-functional teams to implement high-value projects across social and traditional platforms, resulting in a 20% increase in client engagementAccount Services Intern (Nov, 2018 - May… Show more -Boosted client satisfaction through strategic account management, driving the success of diverse pan-India campaigns across multiple sectors -Optimized project delivery processes, reducing response times by 25% and increasing project completion rates by 30%-Collaborated with cross-functional teams to implement high-value projects across social and traditional platforms, resulting in a 20% increase in client engagementAccount Services Intern (Nov, 2018 - May, 2019)-Collaborated with senior account professionals in client meetings, contributing to the preparation of presentations and proposals for the brand, which improved meeting efficiency and client satisfaction-Participated in brainstorming sessions of briefs, providing creative input on mainline campaigns that contributed to a 10% increase in innovative campaign strategies-Conducted comprehensive market research and competitor analysis, generating insights that improved campaign performance and efficiency by 10% Show less