Ayushi Bhatnagar Email & Phone Number

Gurugram, Haryana, India

Gurugram, Haryana, India

Serving excellent quality customer service and other duties as assigned. Client based in the United States only. Keep records of customer interactions or transactions, complaints or comments as well as action taken. Quality score and MTD was always up to the mark and always more than 75%

New Delhi, Delhi, India

Varanasi, Uttar Pradesh, India

- Resolve customer complaints or answer customers questions regardingpolicies and procedures.- Supervise the work of office, administrative or customer service employees toensure adherence to quality standards, deadlines and proper procedures,correcting errors or problems.- Provide employees with guidance in handling difficult or complex problemsor in resolving escalated complaints or disputes.- Design, Implement or evaluate staff training and customer service… Show more - Resolve customer complaints or answer customers questions regardingpolicies and procedures.- Supervise the work of office, administrative or customer service employees toensure adherence to quality standards, deadlines and proper procedures,correcting errors or problems.- Provide employees with guidance in handling difficult or complex problemsor in resolving escalated complaints or disputes.- Design, Implement or evaluate staff training and customer service initiativesor performance measurement criteria.- Building relationships with buyers providing information on differentproducts to increase sales and satisfy customers needs.- Managed overall the Business data on Excel file for the Business purposes Show less

Varanasi, Uttar Pradesh, India

- Responded to more than 70 inbound Domestic as well as Internationalservice calls daily, assisting customers with the resolution of variousmalfunctions.- Serving the consumers through digital (online, mobile, and social) and contactcenters (phone, email, and correspondence).- Maintaining the great communication skills including speaking clearly,succinctly, and accurately while using a pleasant tone and commonconversational courtesies.- Providing excellent… Show more - Responded to more than 70 inbound Domestic as well as Internationalservice calls daily, assisting customers with the resolution of variousmalfunctions.- Serving the consumers through digital (online, mobile, and social) and contactcenters (phone, email, and correspondence).- Maintaining the great communication skills including speaking clearly,succinctly, and accurately while using a pleasant tone and commonconversational courtesies.- Providing excellent quality customer service and other duties as assigned.- Generated flight reservations and issue boarding pass as well as airlinetickets.- Providing an outstanding level of service, and developing productive andtrusting relationships with our customers.- Managed the Flight data on Excel file for Business purposes for 10 months Show less

Bachelor Of Commerce - Bcom, Accounting And Finance

10 + 2, Business/Commerce, General