Business Analyst
Current• Partnered with cross-functional teams to gather and document business requirements for Retail Banking and Wealth Management systems, ensuring alignment with financial objectives and technical specifications.• Analyzed large datasets using SQL and Python to provide actionable insights into customer behavior, transaction trends, and financial performance across retail and investment banking sectors.• Facilitated process mapping sessions to identify inefficiencies in the customer onboarding process, recommending enhancements that reduced onboarding time by 15%.• Developed interactive dashboards and financial reports using Tableau and Power BI, delivering real-time insights to senior management on customer behavior, transaction trends, and business performance.• Supported the creation of financial forecasting models using Excel and Python, helping the finance team predict market trends and optimize resource allocation for loan and investment products.