-Worked as the head of Fulfilment Centre (FC), handled a team of 15 members for the operations of fresh produce from farmers which were graded, weighed, batched, and dispatched to the customers. -Met the daily targets of achieving On-Time Dispatches from the Fulfilment Centre and ensured On-Time Delivery (OTD) at the time slots assigned to the customers with low returns of fresh produce. -Awarded the “Best Operations Manager for the month” among all the managers at the national level.

-Acquired new institutional/ educational clients in the specified region and handled online clients right from counselling to closing direct sales. -Achieved daily, weekly and monthly calling and online counselling targets.-Punched, tracked and managed orders of the potential customers through 'Orderhive- Order Management System'.

-Member of the Indian central business team and resolved daily operational issues to increase service efficiency.-Reduced daily churn rate and set up a process for solving partner escalations.

Planning, coordinating & executing club events; Assisting in troubleshooting projects

-Marketed and sold online corporate readiness courses by organizing 2 seminars on the product & its benefits-Ideated & implemented strategic marketing ideas (approaching schools & colleges and encouraging students to join Placement Ready Certificate Course at an early stage), thereby generating leads

-Managed social media content (videos, photos) via Facebook and Instagram to reach 10k viewers/post-Conducted performance analysis of social media marketing through visualization tools (bar graphs, pie charts and histogram) & increased online presence.

-Learnt about the manufacturing process, assembly & welding, hydraulic testing of manufactured boilers, heaters, condensers and coolers, and about turbine components, heat exchanger, boilers and transformers

- Learnt fabrication & installation processes (induction and cold bending, robotic cutting and welding, etc.) - Visualised maintenance activities like asset management, shutdowns, technical support, etc.