Ayushi Ayushi Email & Phone Number

Brampton, Ontario, Canada

•Provided comprehensive administrative assistance, including managing office communications, scheduling, and general office duties, to ensure smooth operations across departments.•Efficiently coordinated and tracked deliveries to customers, ensuring timely and accurate fulfillment while addressing any delays or issues.•Handled printing, scanning, and uploading of drivers’ paperwork into the system, ensuring all documents were properly filed and easily accessible.•Maintained a well-organized database of delivery records, swiftly providing requested information to internal teams or external stakeholders.•Monitored and maintained the inventory of office supplies, ensuring all resources were adequately stocked to support daily office functions.•Acted as the primary point of contact for customers regarding delivery status, addressing any concerns promptly to enhance customer satisfaction.•Collaborated with multiple departments to ensure targets were met, contributing to overall operational efficiency and team success.

Scarborough, Ontario, Canada

1.Greeted and provided general support or direction to the customers, answered and directed phone calls along with reply to their general inquiries.2.Prepare reports, documents and handle all the incoming Emails and respond to them as per the policy of the store.3.Demonstrated a strong commitment in maintaining privacy and safeguarding confidential information while providing knowledgeable answers to questions about products, pricing and availability of the products.4.Maintained accurate and up-to-date records of all the expenses and sales.5.Developed an online database to store customer information. Responded to shipping inquiries and answer order status questions to the team and customers.

Mukerian, Punjab, India

• Managing incoming and outgoing mail, emails, and phone calls, redirecting inquiries as necessary.• Scheduling appointments, meetings, and travel arrangements for staff members.• Organizing and maintaining physical and digital files and records on Microsoft office.• Assisting with data entry, document preparation, and report generation.• Professionalism and a customer-oriented approach to maintain a positive company image.

India

• Interact with customers via phone, email, live chat, or in-person to provide information and assistance promptly andprofessionally.• Listen attentively to customer concerns, inquiries, and complaints, and strive to resolve them effectively and efficiently.• Maintain clear and concise communication with customers throughout the service process, keeping them informed ofprogress and updates.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Science