Aywana Jerry Email & Phone Number

St Petersburg, Florida, United States

• Prepared digital files, physical documents, and work requests in compliance with company guidelines to strengthen client claims.
• Maintained organized and efficient document flows by using excellent planning and multitasking skills.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Fayetteville, North Carolina, United States

• Created Pool Master Listing database of hotel and apartments in Excel to have one centralized location of information that can be easily accessed when information is requested by Certified Pool Operators or office.
• Render necessary support and assistance to Environmental Health management in all facets to promote optimum performance betterment of public health.
• Interacted with customers by phone, email, or in-person to provide information.

Alameda, California, United States

• Effectively supervised staff of 4-5 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Taught Baristas and Team Members effective customer service techniques, boosting client satisfaction rates by 20% to maintain a satisfactory KPI above 90%.
• Supported senior management in day-to-day operations and proactively handled concerns while delegating tasks to encourage teamwork throughout shifts to upload quality standards.

San Francisco, California, United States

• Coordinate all hospitality related functions regarding meetings,conferences, and offsite events to ensure all requests are scheduled appropriately according to specified timelines provided by attorneys/secretaries.
• Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
• Assisting secretaries with attorney travel reimbursement to ensure attorneys would have funds reimbursed within one week of returning.

Oakland, California, United States

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Improve operational processes to drastically reduce shrink and achieve profitability within designated departments that were impacted most.
• Used retail expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Delivered superior training and leadership methods to boost performance and help team members achieve performance targets, while actively mentoring individuals with lagging skills.

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies, 3.57

Emphasis in Social & Behavioral Sciences

Associate Of Arts - Aa, Social Sciences, 3.57

Career Diploma, Administrative Assistant, 92

- Workplace Communication Skills - Administrative Office Procedures - Filing And Records Management - Technologies In The Workplace.

Career Diploma, Desktop Publishing & Design, 97

- The Electronic Publishing Process - Planning And Designing Documents - Essential Publishing Skills - Electronic Publishing - The.