Ayça Eğilmez Email & Phone Number

Knowledge about the Quality and Information Security Management System Standard,Information Technologies Governance, Risk & Compliance Management,Knowledge of international standard practices such as COBIT, ITIL, ISO 9001, ISO 27001,Managing Eczacıbaşı Bilişim Company's annual internal and external audit activities,To prepare all necessary documentation and process maps regarding Information Security policies, procedures and methodologies,Performing root cause analysis of processes,Planning internal audit activities, carrying out audits and preparing audit reports, carrying out work together with relevant units to eliminate non-conformities as a result of the audit,Creating the company's process map,Organizing and conducting pre-audit team meetings,Providing KPI, Workplan and Goal reviews in the Jira system,Entering action items into the Confluence System and tracking them there.

Ankara

*Enterprise Risk and Process Management Project-Business process management and improvement-Process analyzing and management for enterprise ERP project,-SAP S4 Hana integration projects analysis, organizing scrum meetings, user acceptance tests,-Constructing as is and designing to be process,-Designing digital projects and preparing project and process requirements, documents,-Process mapping according to BPMN 2.0 notation via Visio,-Searching for new technologies about process improvement, management etc.,-Project management,-Business FTE analysis,-Searching for legal compliance about process, projects,

Ankara, Turkey

MARS & SLA Team / Service Quality Management-Taking role in the SDLC process of a software project,-To gain an understanding of the organization’s business processes relevant to the project’s goals,-Analiyzing business needs and defining a business case,-Creating and controlling requirements and design documents,-To be responsible for end-to-end integration and functional tests,-Attending weekly and monthly team meetings with scrum method,-To be responsible for the process of transformation of Business Requirement Document to Requirement Identification Document and Design Document,-To organize analysis and design meetings of business technology demands and projects,-Actively, using SQL database management system, Turk Telekom Jıra, Turk Telekom Proje3t tools,-Working in cooperation with our project managers and customers.

Ankara, Türkiye

-Acting as the member of the business development and marketing team, supporting the technology & regulation strategy to address the business challenges of the Basari Mobile Group. -Planning of promotional activities for VAS services (All telecom operators and telecom suppliers).-Developing short and long term strategies, to increase revenue to achieve expected revenue targets of market and competitors, and to invest effectively and efficiently.-Management of communication and event marketing activities for Başarı Mobile products.-Preparation of business plan studies related to all commercial products, provision of related presentations and reports.-Taking part in national and local events and fairs for the company and the brands.(GITEX Dubai, Barcelona GSMA 2014, Bakütell 2015)-Providing daily, weekly and monthly sales reports for top senior management.-Controlling and testing of the daily operation of the products.-Managing social media accounts and creating customer segmentation of mobile application.-Marketing of products with potential and exist customers (PR, Social Media, WOM, Push Notification, SMS Campaigns)-Taking role in the feasibility and budget studies at the end of the year.-Managing VAS (Value Added Services) account and planning promotional activities for VAS services with Turkcell, Samsung, Vodafone.-Converting the final results of the data with MS Office, Word, Excel, Powerpoint, Visio and Oracle-based system.-Developing strategic partnerships with third parties especially software project. -Using mockup tools for software projects.-Managing telemarketing events in cooperation with the Call Center.-Tracking customer relationships and keeping customer satisfaction at 100%.-Examining and arranging contracts of services.

İstanbul, Türkiye

Aveamasters EVREKA Competition-Marketing Case Project (Project ''AveaArabam'')-Product Development Project

İstanbul

-Responsible for the management of e-learning, mobile learning, Mobile Device Management Products, product management and the company's product marketing management activities.-Benchmarking for the telekomünication sector in Turkey.

İstanbul, Türkiye

Talent Camp: Garanti Bank had prepared personel development work oriented studies for three days at the camp.To participate in case analysis studies,To prepare a presentation about new products,

İstanbul, Türkiye

Dealers Stock Control Representative Intern's done the task definition, - EMRA (Energy Market Regulatory Authority) - SAP modüle.

Bachelor'S Degree, Business Administration

Activities and Societies: Hacettepe Ekonomi Topluluğu

98/100 (Second Prize)