Back Office Employee
Current Taking care Haryana & Delhi region operations of Fast way media Handling and managing Ludhiana warehouse & logistics operations, Stock transfer/update, Challans etc.) & branches escalations Managing escalations related to new activation, Stock transfer, STBs replacement, STBs suspension/activation/termination, Shipment package Addition/Removing/Downgrade/Upgrade & Any Showing Error Example: - 109/110/111/230. Real time visibility to the management related to their STBs activation, deactivation, real time issues rectification, movement of STBs. Etc. Maintaining all courier & other records on a regular basis. Conducted meetings with respective all area managers daily based on callouts also with the management on a weekly basis for further improvement. Visit on the sites where issues are on the higher side/regular, arrange awareness training to the branches of the process