Azam Abowath Email & Phone Number

Toronto, Ontario, Canada

Carry out various wide-ranging duties which include conducting fleet analysis and provide direct fleet support.

North America

Provide support to field teams across various markets in the assigned region.Oversee, audit, provide consultation and training to markets and departments as it relates to fleet operations: - Out of service for supply chain and in market- Operational expenses- SOP adherence, identifying gaps in knowledge and/or issues in current SOPs- Supporting training.

Toronto, Ontario, Canada

• Conduct administrative and logistical duties to manage fleet and Zipcar locations
• Assist locations manager in maintaining locations and optimizing fleet by scouting new locations, improving customer experience, maintaining vendor relations, maintaining locations assets, tracking and processing.
• Plan, coordinate and manage movement of vehicles and materials for service, infleeting, defleeting and optimization. Supervise staff and review jobs for completion.
• Provide operational support and consultation for other Zipcar markets/cities
• Improving customer experience by reviewing locations and addressing accessibility issues
• Use of Excel and macros to automate processes and for data analysis

Toronto, Canada Area

• Carry out a mix of operational, administrative and customer service tasks in a fast-paced, high-volume, busy office environment
• Work under pressure to prioritize and complete time-sensitive tasks
• Maintain professional and pleasant demeanor with customers, especially during high-volume periods
• Prepare reports, correspondence, and compile data from multiple sources of information for internal and external use
• Recognize priority calls and emails in order to escalate and resolve issues with urgency
• Logistical duties: Schedule service calls and deliveries. Dispatch appropriate drivers and technicians to respond to urgent/same-day service calls or customer requests

Toronto, ON

• Lead and oversaw physical activities for Toronto Housing’s Home Run Scholar’s after school program for children in grades one to six
• Assisted in tutoring students with their homework
• Supervised student activity, ensuring rules related to respect and safety are observed
• Mediated and arbitrated conflict in a constructive manner
• Administrative duties: maintained inventory of supplies, filling forms, follow-up with superiors

Toronto, Canada Area

• Promoted and facilitated programs developed through the economic development unito Engaged with participants face-to-face to gauge interest and provide support
• Completed office and admin duties as required: Filing, data entry, create work plans, arrange meeting, contact internal and external personnel
• Planned and conducted outreach in TCHC communities to promote programs
• Developed additional workshops to meet curriculum goals

Toronto, Canada Area

• Provided maintenance and relocation services for client's vehicle fleet
• Oversee:o up to ten employees at given time o communicate; coordinate with clients and direct employees to complete jobs o on-boarding and training of new employees
• Customer service: understand client’s services in order to respond to customer inquiries, promote client’s services to potential customers
• Relocate, clean, and refuel vehicles; displayed attention to detail when cleaning vehicles
• Document and accelerate maintenance issues to appropriate personnel

Toronto, Ontario

• See www.charliesfreewheels.ca for details on this non-profit organization.General Responsibilities:
• Voting member
• Attend monthly meetings, strategic planning events
• Requested by board to join the board of directors. Previously volunteered for various positions and tasks since September 2009 (see volunteer position at Charles Prinsep Arts Initiative)
• Member of Finance Committee
• Investigative Accounting: Developed a plan to find, categorize and allocate expenses for grant reporting due to lack of accounting system

Toronto, Ontario

• Update blog once a week with program news, other bike related news, opinion pieces and humour pieces
• Edit or update other pages of website as needed
• Monitor comments section

Charlie's Bike Shop/Charles Prinsep Arts Initiative

• Chosen as shop admin from a pool of over ten students, demonstrated initiative, good work ethic and cooperation in previous volunteer roles
• Self-taught Quickbooks in order to increase efficiency of shop operations
• Managed business processes and record keeping through Quickbooks. Processes include sales transactions, filling purchase orders, receiving orders, accounts payable including payroll, and invoicing customers
• Other business processes and shop operations include on-boarding employees, improving shop layout and design, opening and closing the store

Toronto, Ontario

• Regent Park Focus is a community media organization. The "Youth Journalist" position was for an employment opportunity for Regent Park youth interested in journalism.
• Hosted a weekly radio show discussing social issues such as disaster relief, segregation in schools and world events
• Wrote articles for a community news magazine on a regular basis while adhering to strict deadlines
• Wrote scripts for Public Service Announcements for radio broadcast
• Worked with play directors to compose a script and performed voice acting for a community art show

Ontario College Advanced Diploma, Accounting And Business/Management

A three year diploma program with a focus on attaining a CGA designation. Courses are tailored to develop skills in areas including (but.

High School Graduate

Activities and Societies: NHLPA Eastern Commerce "Saints on Ice" Program