- Building and improving of business processes using Creatio- Tracing information into clear artefacts: goals, objectives, business requirements, solution requirements; designs; BPMN diagrams

- Creating and improving the business analysis approach- Elicitation of business requirements- Tracing information into clear artefacts: goals, objectives, business requirements, stakeholders requirements, solution requirements; designs; UML diagrams- Conducting refinement sessions with the team- Backlog items creation and prioritisation- Final solution testing and its demonstration to stakeholders

- Creating and improving the business analysis approach- Elicitation of business requirements- Tracing information into clear artefacts: goals, objectives, business requirements, stakeholders requirements, solution requirements (Confluence); designs (Figma); UML diagrams (Miro, data.io)- Conducting refinement sessions with the team- Backlog items creation and prioritisation (Jira)- Final solution testing and its demonstration to stakeholders

- Creating and improving the business analysis approach- Elicitation of business requirements collaborating with PO- Tracing information into clear artefacts: goals, objectives, business requirements, stakeholders requirements, solution requirements (Confluence); designs (Figma); UML diagrams (Miro, data.io)- Conducting refinement sessions with the team- Backlog items creation and prioritisation (Jira)- Final solution testing and its demonstration to stakeholders

I've worked as a Business analyst on projects in various domains (e-commerce, life sciences, energy) with different objectives (integrations, feature enhancements, etc.) using Scrum/Kanban.In general my key responsibilities were:- Creating and improving the business analysis approach- Elicitation of business requirements collaborating with stakeholders (interviews, market analysis)- Tracing information into clear artefacts: goals, objectives, business requirements, stakeholders requirements, solution requirements (Confluence); designs (Figma); UML diagrams (Miro, data.io)- Conducting refinement sessions with the team- Backlog items creation and prioritisation (Jira)- Final solution testing and its demonstration to stakeholders

Responsibilities:- Identifying clients requirements (interview, briefing)- Product backlog creation & prioritization (Jira)- Building the product roadmap, sprints planning- Creating wireframes (Figma), SRS documentation (Confluence), Use cases and diagrams (Miro)- Coordinating the development team to build out features, testing along the way using Scrum methodology- Preparing & releasing app updates in Appstore, Google Play- Budgeting, hiring, communications

Responsibilities:- Identifying user problems (feedback, custdev, survey) & hypothesis generation- Creating CJM to get a deep understanding of users needs- Defining key metrics with PO- Features evaluation & prioritization, backlog management- Building the product roadmap, sprints planning (Scrum)- Creating wireframes (Figma) & SRS documentation (Confluence)- Coordinating the development team to build out features, testing along the way(Yourtrack)- Preparing & releasing app updates in Appstore, Google Play- Decision-making based on metrics (Amplitude, Google Analytics, Firebase)

- Conducting market research and competitive analysis- Brand management using various marketing channels: SMM, email marketing, PPC- Creation of marketing reports and presentations

- Developing and optimizing the email marketing strategy- Managing the process of creation and sending mailings (content producing, copywriting, design, html coding)- Segmentation of customers base- Analysing the results of email campaigns