Azeem Dhanani Email & Phone Number

Hamilton, Ontario, Canada

• Handled customer complaints and inquiries with professionalism and empathy, resolving issues promptly and maintaining a positive brand image.
• Led a team of sales associates to achieve and exceed monthly sales targets, resulting in a 25% increasein overall store revenue.
• Analyze sales data and customer preferences to develop targeted sales strategies, leading to a 20%boost in revenue.
• Assisted the Sales Manager in planning and executing promotional events, contributing to a 30% rise in foot traffic and boosting sales during peak periods.
• Utilize excellent product knowledge and technical expertise to assist customers in making informed purchasing decisions.
• Monitored inventory levels, ensuring stock availability for popular items and timely replenishment, resulting in a reduction of stockouts by 80%.

Scarborough, Ontatrio

• Checked output images for proper sizing, resolution and proportion requirements to meet quality standards.
• Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
• Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
• Scan or read incoming materials to determine how and where they should be classified or filed.
• Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
• Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.

Scarborough, Ontario, Canada

• Supervise and lead a team of sales associates, providing guidance, training, and support.
• Develop and implement effective sales strategies to drive revenue growth and meet or exceed sales targets.
• Tracked KPIs to assess and improve team performance.
• Conducted competitor analysis and adjusted sales tactics accordingly.
• Utilized CRM systems to manage leads, track interactions, and nurture sales opportunities.
• Managed staff schedules for peak coverage.

Ajax, Ontario, Canada

• Created and adjusted department schedules and individual shift assignments.
• Purchased food and supplies according to department needs.
• Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
• Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
• Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.

Toronto, Ontario, Canada

• Defined appropriate metrics and measurements to drive results
• Coordinated rush orders and order changes
• Forwarded client-related quality and service issues to the appropriate manager for resolution
• Identified and drove creative solutions for problems
• Managed daily office operations and maintenance of equipment
• Administrative work; photocopies, sent faxes and handled all incoming and outgoing correspondence

Diploma In Business Administration, Business Administration, Management And Operations

Relevant courses: Marketing and Advertising, Finance and Accounting, Business Administration and Organizational Development

Bachelor Of Commerce (Bcom), Accounting And Business/Management

Coursework in Finance and Business Development