Develop and maintain strong relationships with key clients, understanding their business needs and objectives.Act as the main point of contact for key accounts, addressing inquiries, resolving issues, and ensuring exceptional customer service.Collaborate with cross-functional teams to develop strategies and solutions that meet the unique requirements of key clients.Identify opportunities for upselling and cross-selling additional products or services to key clients.Conduct… Show more Develop and maintain strong relationships with key clients, understanding their business needs and objectives.Act as the main point of contact for key accounts, addressing inquiries, resolving issues, and ensuring exceptional customer service.Collaborate with cross-functional teams to develop strategies and solutions that meet the unique requirements of key clients.Identify opportunities for upselling and cross-selling additional products or services to key clients.Conduct regular business reviews with key clients to assess their satisfaction, address concerns, and present new offerings.Analyze key account performance metrics and provide insights to internal teams to drive improvements and optimize client outcomes.Prepare and present reports on account status, progress, and forecasts to management.Monitor industry trends and competitor activities related to key accounts, identifying potential threats and opportunities.Attend industry events, conferences, and meetings to network with key clients and industry stakeholders.Collaborate with the sales team to develop and execute strategies for acquiring new key accounts.Provide feedback and recommendations for product and service enhancements based on client feedback and market trends. Show less

.Expertise in Preparing Tender documents for Govt sector. • Preparing the Sales Plan and setting the Targets in Market.• As per Sales plan make the efforts to meet the customer for Business Development and Queries.• After the generation of query, engage the pre-Sale/ Account Management Department for arranging the survey and soliciting the customer requirement.• Supporting Pre-Sales department to prepare the design and costed solution along with BOQ and preparing Technical… Show more .Expertise in Preparing Tender documents for Govt sector. • Preparing the Sales Plan and setting the Targets in Market.• As per Sales plan make the efforts to meet the customer for Business Development and Queries.• After the generation of query, engage the pre-Sale/ Account Management Department for arranging the survey and soliciting the customer requirement.• Supporting Pre-Sales department to prepare the design and costed solution along with BOQ and preparing Technical proposal• Preparing the commercial proposal along with BOQ.• Submission of Complete Proposal• Attending negotiating meetings on Proposal by keeping in loop finance for final offering.• Once the Contract/ PO is finalized, pass the information to the Project Management Department and work with finance to finalize/prepare contracts.• Attending the Kickoff meetings of the projects when PO is issued. Show less

Manage the procurement activities including international procurement of a broad range of commodities and services. Manage and monitor all transnational procurement including tendering processes, evaluation, contracting, contract management, legal considerations and payment conditions, contractors, performance evaluation, and risk assessment. Implement strategic procurement including sourcing strategy, vendor selection and evaluation, quality management, performance measurement. Ensure… Show more Manage the procurement activities including international procurement of a broad range of commodities and services. Manage and monitor all transnational procurement including tendering processes, evaluation, contracting, contract management, legal considerations and payment conditions, contractors, performance evaluation, and risk assessment. Implement strategic procurement including sourcing strategy, vendor selection and evaluation, quality management, performance measurement. Ensure timely preparation of procurement plans for the projects and monitor their implementation. Prepare and conduct Request for Quotations (RFQs), Purchase Requisition (PR) and Bid Analysis Statement (BASs), receipt of quotations, bids or proposals, their evaluation, negotiation of certain conditions of contracts in full compliance with rules and regulations. Assist in planning, developing and managing all procurement and contractual aspects of projects related to procurement of diverse services and communities (works, goods, services etc.).Establish and maintain work program and schedule for on-going contracts and newly planned ones. Provide all necessary documentation to vendors regarding value-added tax and customs exemption and follow up. Ensure to get duty free goods/services whenever feasible. Review and verify all purchase orders for goods, contracts for services and works. Regularly update Vendor Information Sheets (VIS), elaborate supplier selection and evaluation, quality and performance measurement mechanisms. Show less

Coordination with Customer for the completion of ProjectResponsible for communication and scheduled management and assisting the project's team members with their individual contributions to the projectResponsible for directing, organizing and controlling project activities, under the direction of a Project Manager (PM) & Project Director.Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations

Work on Radio Commander Portal Monitoring and M2000 System used for equipment management, management of the transport network and management of the radio access network. Supervise the Network and Monitor the Alarm System. Coordinate with the O&M Field staff and vendors for fault rectification and follow ups. Highlight the network visibility issues and work in coordination with level-2 teams to ensure maximum network visibility on daily basis. Communicate the outages… Show more Work on Radio Commander Portal Monitoring and M2000 System used for equipment management, management of the transport network and management of the radio access network. Supervise the Network and Monitor the Alarm System. Coordinate with the O&M Field staff and vendors for fault rectification and follow ups. Highlight the network visibility issues and work in coordination with level-2 teams to ensure maximum network visibility on daily basis. Communicate the outages (planned and unplanned) to CS Conduct system health checks and ensure abnormalities are communicated to concerned departments for resolution on daily basis. Analysis of Reports received from the Customer and highlights the issues to the Management and Field Team on daily basis in Excel. Worked in PMO, highlighting the expected dates for CM/ PM of the sites to the field staff which effects decrease Preventive / Corrective Maintenance Cost via Ongoing Equipment Monitoring & Advance Warning. Show less

Working on OCMS to monitor the Power Alarms and escalation the same to Field Engineers. Detecting / Preventing Fuel Pilferage by Real-Time Monitoring Site Fuel Tanks Levels and Fuel Distribution. Analysis of daily Fuel consumption according to the DG running and report is sent to customer as required. Analysis of Fuel taken from the Fuel Station and distribution to the sites according to the time and date. Optimize / Maximize Site Barratries Usage via Ongoing Status, Output… Show more Working on OCMS to monitor the Power Alarms and escalation the same to Field Engineers. Detecting / Preventing Fuel Pilferage by Real-Time Monitoring Site Fuel Tanks Levels and Fuel Distribution. Analysis of daily Fuel consumption according to the DG running and report is sent to customer as required. Analysis of Fuel taken from the Fuel Station and distribution to the sites according to the time and date. Optimize / Maximize Site Barratries Usage via Ongoing Status, Output & Remaining Life Monitoring Keeping the Inventory Up to date of all the equipment installed in PTCL including Transmission, Power, Exchanges and IT. Keeping the Record of Preventive Maintenance with the time & Date and verification for the occurring to Reduce Labor and Field Operation Cost by Reducing / Eliminating Unnecessary Sites Visits Arrangement of Presentations and Meetings for the Customer as required by the Management and Customer. Show less

Fault Management, Configuration Management & Performance Management of all Network Elements for WiMax Radio Access Network Work on PEMS (Portal Element Monitoring System used for remote Wimax BTS configuration and monitoring). Work on HIGH CAP (Wimax Microwave Remote Configuration and Monitoring tool) for configuration and monitoring Wimax microwave connectivity. Have Detail knowledge of deployment of MOTOROLA Access point including microwave. Reporting of incidents on… Show more Fault Management, Configuration Management & Performance Management of all Network Elements for WiMax Radio Access Network Work on PEMS (Portal Element Monitoring System used for remote Wimax BTS configuration and monitoring). Work on HIGH CAP (Wimax Microwave Remote Configuration and Monitoring tool) for configuration and monitoring Wimax microwave connectivity. Have Detail knowledge of deployment of MOTOROLA Access point including microwave. Reporting of incidents on daily basis to higher ups. Have detailed knowledge of END to END Solution of Wimax. Have knowledge of installation and Maintenance of NEC, EB-NERA microwave equipment. Show less

Operation & Maintenance of PDH & SDH (ADM) Transmission equipment. Assisting General Manager Transmission Network Zone as a coordinator to keep up to date record of Transmission (SDH) media and issuing the feasibility of SDH Transmission media to sub offices according to the requirement of Corporate Client. Localization of Faults from E1 (2Mb/s) to STM-16 (10Gbps) level. Operation & Maintenance of Microwave/ DRS links particularly EB-NERA and BSS network Localization of the… Show more Operation & Maintenance of PDH & SDH (ADM) Transmission equipment. Assisting General Manager Transmission Network Zone as a coordinator to keep up to date record of Transmission (SDH) media and issuing the feasibility of SDH Transmission media to sub offices according to the requirement of Corporate Client. Localization of Faults from E1 (2Mb/s) to STM-16 (10Gbps) level. Operation & Maintenance of Microwave/ DRS links particularly EB-NERA and BSS network Localization of the faults and its rectification related to SDH Transmission. Use of OTDR, BER tester and Oscilloscope Coordinate with Corporate Customers and other offices for their Transmission (SDH) media requirements, Project implementation and assigning clients by providing after hour and weekend services Show less