Azeem Bilour Email & Phone Number

Islamabad, Islāmābād, Pakistan

Playing a pivotal role in the Commercial Team working closely with the Chairman where I'm proactively identifying and building relations with high net-worth clients.Part of the 4 member HR Transformation Committee, consisting of senior resources including the General Manager of Organisational Development, the General Manager of Legal & Compliance, the Chief Commercial Officer, and myself. As part of the HR Transformation Committee, we collaborate with the Chairman's Office Team and HR Team to streamline our hiring procedures, optimize talent acquisition, and enhance our HR decision-making processes.Conducting panel interviews and maintaining Excel sheets for all new hirings.Acting as an Employee Experience Manager, providing support and guidance to new hires during their onboarding and initial phase.Part of the dynamic Hospitality Team entrusted with the responsibility of launching and managing the 4 upcoming Marriott Hotels (Courtyard & Residence Inn) in Pakistan.Cross-functional collaboration with the Design and Marketing Team to implement ideas in adherence to Marriott's brand standards in our hotels.

Peshawar, Khyber Pakhtunkhwa, Pakistan

Islamabad, Islāmābād, Pakistan

Managing Green Gas Petrol Station partnered with Total PARCOMaintaining and organizing numerous office files and accounts.Managing all sales of fuel products.Handling financial transactions. Managing day to day operations.Daily sale and accounts management.Monitoring online marketing campaigns.Handling customer queries.

Islamabad, Islāmābād, Pakistan

Took JazzCash App's rating from 1.8 to 4.3 by using App Store Optimization.Worked on App Growth using tools such as Firebase and Google Play Console.Worked on UI and UX for JazzCash App.Creation of customer journey maps of users on the JazzCash App.Responsible for key communications regarding JazzCash App.Preparing and presenting bi-weekly reports on customer feedback.Responding to customer emails and providing feedback on the App Store and Google Play Store.Highlighting any major concerns raised by customers to relevant departments and devising possible solutions.

London, England, United Kingdom

Worked on behalf of various luxury brands including Dior, Balmain and Givenchy.Provided an outstanding customer service experience both in-store and via telephone.Handled all cash and card transactions.Ensured the highest standard of care in the handling, storage and presentation of products.

Bachelors Of Science, Business, Management, Marketing, And Related Support Services

Activities and Societies: Member, Queen Mary Pakistan Society

Foundation Degree, Business Management And Law

Short Summer Course, Organizational Leadership

A-Levels

Activities and Societies: Team Member, Social Events - Millennial Model United Nations'15. Director of Marketing, Roots Olympiad'14..