Muhammad A.

Muhammad A. Email and Phone Number

Level 1 and 2 Support Engineer @ Tech Domain
Melbourne, VIC, AU
Muhammad A.'s Location
Melbourne, Victoria, Australia, Australia
About Muhammad A.

Results-driven IT professional specializing in Networking and Cybersecurity with a with a proven ability to analyse and mitigate security threats. Adept at designing and implementing secure network infrastructures. Coordinated and collaborated on internships, contributing to the implementation of robust network security measures. Possesses hands-on experience with cybersecurity tools, networking protocols, and proficiency in programming/scripting.I am a passionate and solution-focused IT graduate with a Bachelor's degree in Networking and CyberSecurity from Victoria University. I have obtained and preparing multiple certifications in ITIL®, Splunk, and Microsoft, demonstrating my commitment to continuous learning and professional development. I have a strong knowledge of security monitoring, network security, and IT tools and systems. I am eager to embark on a successful career within a reputable company, bringing my skills, values, and goals to the table.

Muhammad A.'s Current Company Details
Tech Domain

Tech Domain

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Level 1 and 2 Support Engineer
Melbourne, VIC, AU
Employees:
397
Muhammad A. Work Experience Details
  • Tech Domain
    Level 1 And 2 Support Engineer
    Tech Domain
    Melbourne, Vic, Au
  • Tech Domain
    Level 1/2 Support Engineer
    Tech Domain Dec 2023 - Present
    Greater Melbourne Area
    As a Level 2 IT Support and Network Engineer, I am responsible for providing advanced technical support and troubleshooting expertise to ensure the smooth operation of IT systems and network infrastructure. Resolving escalated technical issues, implementing network solutions, and assisting with the maintenance and optimization of IT environments. Additionally, I collaborated with cross-functional teams to support the organization's technology needs and contribute to the development of IT infrastructure.
  • Zipments
    Information Technology Support Analyst
    Zipments Mar 2023 - Jan 2024
    Sydney, New South Wales, Australia
    As a dedicated IT professional, I provided top-tier support, promptly resolving technical issues and delivering exceptional customer service. I took the lead in implementing efficient incident management and request fulfillment processes, streamlining workflows and enhancing operational efficiency. Serving as the primary point of contact for clients, I effectively communicated while troubleshooting hardware, software, and network-related problems. My proficiency in Microsoft and CompTIA certifications played a crucial role in contributing to the continuous improvement of IT tools and systems. Furthermore, I collaborated seamlessly with cross-functional IT teams, offering technical expertise and actively participating in ongoing training programs to stay updated on emerging technologies.

Muhammad A. Education Details

Frequently Asked Questions about Muhammad A.

What company does Muhammad A. work for?

Muhammad A. works for Tech Domain

What is Muhammad A.'s role at the current company?

Muhammad A.'s current role is Level 1 and 2 Support Engineer.

What schools did Muhammad A. attend?

Muhammad A. attended Victoria University.

Who are Muhammad A.'s colleagues?

Muhammad A.'s colleagues are Hussnain Shah, Arif Bulut, Muhammad Umar Qadeer, Kevin Mwizerwa Gasore, Paul Mel, Houssem Belazzi, Brandon Nkwenzum.

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