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Azeem M. Uvais is listed as Customer Experience Centre Manager at Dialog Business Services, a company with 95 employees, based in Trincomalee, Eastern Province, Sri Lanka. AeroLeads shows a matched LinkedIn profile for Azeem M. Uvais.
Azeem M. Uvais previously worked as Assistant Retail Experience Center Manager at Dialog Business Services and Certified Assistant Retail Experience Center Manager at Dialog Business Services. Azeem M. Uvais holds Diploma In Professional Human Resources Management, Human Resources Management/Personnel Administration, General from Chartered Institute Of Personnel Management (Cipm)..
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Responsible for managing the respective store resources to deliver best in class customer experience by building/ maintaining strong relationships with internal/ external customers, increasing loyalty and NPS whilst adopting customers from traditional to digital channels within the retail setup (High touch to Zero touch)
Listed skills include Customer Experience, Cashiering, Sales, Microsoft Excel, and 4 others.
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Manage relationships and engage with customers to maximize revenue and product distribution goals, by driving incremental sales through B2B/ B2C engagement activities.Monitor store profitability indicators and initiate action to increase revenue while reducing costs to maintain desired profitability ratios.Identify staff Knowledge, skill gaps, provide.
Evaluate staff performance and identify areas for improvement and devise a development plan along with the respective store manager.Monitoring of individual staff's performance KPIs to enhance the service quality and revenue of the storeEvaluate historical data to identify trends and to forecast and fulfil the required work force to manage the store.
Sri Lanka
Promptly attend to all customer requests with a professional and courteous service.Complete tasks and assignments within stipulated time frames.Develop, support and ensure adherence to work instructions, policies, procedures and practices pertaining to the company and division.Promote all products and services effectively to new customers and inform.
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Azeem M. Uvais works for Dialog Business Services.
Azeem M. Uvais is listed as Customer Experience Centre Manager at Dialog Business Services.
Azeem M. Uvais is based in Trincomalee, Eastern Province, Sri Lanka while working with Dialog Business Services.
Azeem M. Uvais has worked for Dialog Business Services and Dialog Axiata Plc.
You can use AeroLeads to view verified contact signals for Azeem M. Uvais at Dialog Business Services, including work email, phone, and LinkedIn data when available.
Azeem M. Uvais holds Diploma In Professional Human Resources Management, Human Resources Management/Personnel Administration, General from Chartered Institute Of Personnel Management (Cipm)..
Azeem M. Uvais is listed with skills including Customer Experience, Cashiering, Sales, Microsoft Excel, 5S, Microsoft Outlook, Ios, and Customer Relationship Management.
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