Ibrahim Azeez Email & Phone Number

Doha, QA

Zone 46, Doha, Qatar

• Here, I perform the following duties:
• Setting up new hardware, including computers, printers, routers, and other devices.
• Installing and configuring hardware upgrades to improve system performance.
• Diagnosing and fixing hardware issues such as malfunctioning computers, printers, or peripherals.
• Installing and configuring software applications on workstations and servers.
• Resolving software-related issues, including system crashes, software conflicts, and application errors.

Lagos, Lagos State, Nigeria

• Here, I perform the following duties:
• Provide technical assistance to customer facing issues related to Microsoft 365 product
• Analyze and diagnose complex technical issues reported by customers
• Perform in-depth technical troubleshooting to identify and resolve issues with Microsoft 365 application
• Maintaining a deep understanding of Microsoft 365 service, feature, update and integrations.
• Provide remote support to customer to customers using various communication channels, such as phone, email, chat, and remote desktop tools.

Lagos, Nigeria

• Here, I performed the following duties:
• Installing, configuring, and maintaining software and hardware components of computer and networksystems.
• Diagnosing and troubleshooting software and hardware issues.
• Repairing and replacing damaged computer and network components.
• Ensuring the security of client and server computers by installing and upgrading antivirus and firewallsoftware.
• Supporting people whenever they encounter challenges with computers and network devices.

Lagos, Nigeria

• Duties and responsibilies:
• Involved in the operational strategy of the company.
• Assisted in the management of database.
• Provided solutions to a range of IT problems as allocated by the Managing Director of the company.
• Involvement in data input for the company.
• building, maintaining, and monitoring of client website and software

Nigeria

*Gathering and evaluating user requirements, in collaboration with product managers and engineers*Illustrating design ideas using storyboards, process flows and sitemaps*Designing graphic user interface elements, like menus, tabs and widgets

Ilorin, Kwara, Nigeria

• Here, I performed the following duties.
• Involved in the operational strategy of the company.
• Assisted in the management of database.
• Provided solutions to a range of IT problems as allocated by the Managing Director of the company.
• Involvement in data input for the company.
• Documentation of day-to-day activities for the company.