Azha Daniels Email & Phone Number

Los Angeles, Ca, Us

Remote

San Francisco Bay Area

San Francisco Bay Area

► Managed customer success and served as primary point of contact for 50+ accounts► Onboarded and provided ongoing training to new accounts, scaling adoption and usage► Created comprehensive project plans for low-usage accounts, increasing usage by 30%► Created resources and training manual for accounts, cutting new-account onboarding time by 50%► Collected customer feedback and provided meaningful insights to product development team, resulting in product improvement, customer satisfaction and retention ► Identified and diagnosed obstacles to success through frequent interaction and relationship building► Conducted troubleshooting in partnership with IT department and answered technical questions

San Francisco Bay Area

► Sourced and scheduled 30+ outbound leads via cold calling and email campaigns on monthly basis► Created phone script and email templates for sales team, increasing demo bookings by 50%► Conducted research on prospects and educated value of Boostlingo software to key decision makers► Input account data such as contacts, email/phone conversations, and sales progress into Salesforce CRM► Helped hire and train sales team on how to book demos, manage pipeline, and leverage software tools such as Excel, Outreach.io and LinkedIn Sales Navigator

Plainview, New York

► Conducted in-home sales presentations to educate homeowners of financial and environmental benefits of solar ► Determined which finance option was best for each homeowner based on calculated projected savings ► Successfully converted 52% company generated leads to sales► Maintained client relationships after date of sale via phone and email to guide clients through entire solar process ► Partnered with local real estate company to increase self-generated leads with a closing rate of 90%► Launched multiple social media campaigns to increase inbound leads ► Oversaw management of each project by submitting town permits and necessary paperwork to expedite project

Greater New York City Area

As a member of the Corporate and Foundation relations team we set out to raise $1.1 million to fight child hunger and we did. My role included: ► Cultivating and managing 50+ high level corporate donors ► Conducting outreach via phone and email to prospective and past participants of campaign ► Managing data entry into Raiser’s Edge and excel spreadsheet to keep track of donors and money raised ► Providing weekly updates to upper management on campaign’s progress ► Manage tabling events at Citibank LIC and BlackRock to collect donations and form corporate teams► Coordinating and managing volunteers in sending toolkits to corporate teams to aid in their fund raising

White Plains, New York

► Named Top Sales Associate - 5x► Established a book of repeat customers that sought me out specifically when they entered the store► Marketed new promotions and special offers being held at our store which resulted in higher sales► Trained new hire and WHBM team on sales process that I used to consistently exceed my sales quota