I am a Business Analysis Expert with CBAP and Agile Certifications, and over 10 years of experience in the banking, BFSI, accounting, and capital market domains. I work as a Business Analyst at HDFC Bank, where I create and deliver innovative and customer-centric digital solutions that enhance the efficiency and effectiveness of various banking operations.My core competencies include product management, research, teamwork, stakeholder management, requirement gathering, analysis, documentation, gap analysis, scope analysis, impact analysis, change strategy design, quality assurance, user acceptance testing, and business review. I use various techniques and tools, such as interviews, questionnaires, interface analysis, document analysis, brainstorming, UML, BPMN, and RADD, to identify, prioritize, and solve business problems and opportunities. I also collaborate and participate in scrum, workflow diagrams, and agile methodologies to ensure alignment and integration of business and technical requirements. I have successfully facilitated the on-time and acclaimed go-live of several applications, and presented and shared insights and feedback on the business outcomes and benefits of the technical enhancements.