Enterprise Service Engineer
CurrentProvide consultation service to customer in addressing business and technical challenge. In order to do that i need to understand customer’s business needs for the purpose of diagnosing the customer solution’s problems, inefficiencies, and it weaknesses. By doing that i can come out with advice on solution’s best practices and technical fixes to effectively address the issues identified on the solution. With active collaboration with cross functional teams in Global environment, i can ensure… Show more Provide consultation service to customer in addressing business and technical challenge. In order to do that i need to understand customer’s business needs for the purpose of diagnosing the customer solution’s problems, inefficiencies, and it weaknesses. By doing that i can come out with advice on solution’s best practices and technical fixes to effectively address the issues identified on the solution. With active collaboration with cross functional teams in Global environment, i can ensure the effectiveness of service recovery and business continuity. Show less