Mastercard is a global payments technology company that connects consumers, financial institutions, merchants, governments, digital partners, businesses and other organizations worldwide, enabling them to use electronic forms of payment instead of cash and checks. We envision a financially inclusive world beyond cash.

Vyze (acquired by Mastercard) is a leading financial technology company for retailers & manufacturers, delivering value through a multi-lender B2B2C financing platform. By combining lending supply, technology, and support under one roof, Vyze is able to deliver enterprises simpler, more satisfying financing experiences for their customers, wherever and whenever they shop.Core accomplishment as Product, UX Design, and Engineering department leader: Led the business to omnichannel product-market fit and 700% recurring revenue growth over 2 yrs, driven by 2x increase in retailer ticket sizes, and a 2x credit application funnel conversion rate compared to industry benchmark.

Co-founded a B2B network effects group-purchasing and commerce platform. WheelSpoke is a services platform for small business alliances, providing the power of knowledge sharing, communications, and collective purchasing to independent small business owners. Wore multiple hats to test and launch the business, ranging from strategy, finance, and operations to primary role as product and marketing leader. The business attracted 100 customers in 6 months, but facing significant market headwinds, the business ran out of cash before growth trajectory took shape

Led the business model transformation of the US QuickBooks business from a licensed software business to a subscription/SaaS business, the largest business model change in the 25-year history of QuickBooks. Worked closely with executives to introduce new product innovations and forge new partnerships to solve customer problems and deliver exceptional customer delight worthy of a subscription to QuickBooks* Drove the strategy design, initial product marketing execution, and partnership formation to transition the $500M annual perpetual license business to over $850M of annual subscription sales* As lead product manager of the $54M Customer Care cost center, introduced new SaaS help products and end-to-end care experiences, improving Net Promoter scores by 60 points, cutting costs by $14M at run rate, and making it the first cornerstone of the QuickBooks subscription business transformation* As newly installed product manager of a declining (-5% CAGR) $50M QuickBooks Care business, restored business growth within 6 months to 3-Year Plan levels with a longer-term strategy to keep growing the business as a bundle with QuickBooks subscriptions* As product leader of the Intuit online backup business, led growth within 18 months from 0 to 80K clients, improved Net Promoter scores 30 points to the highest score among all Intuit business products, and made it the second product cornerstone of the QuickBooks subscription business transformation

Led consulting teams and senior executive discussions to evaluate and implement critical go-to-market, M&A, and operational improvement initiatives. Two representative cases (others available upon request): * Enabled deeper customer relationships and higher sales growth for a $23B tire manufacturer by developing an e-business strategy to alter the consumer tire shopping and purchasing experience* Increased sales 200% for #2 commercial products firm by buying the #3 competitor, architecting a new sales organization, and implementing key new creative and engagement marketing processes

Partnered with leading general management leaders of Fortune 100 companies to craft strategies, supported by rigorously researched and well-analyzed business insights, for areas of critical importance to the business. Three representative cases (others available upon request):* Achieved $620M added revenues over 3 years for large IT distribution company through migration of a sales-oriented selling motion to a solutions marketing-enabled sales approach* Generated $2B incremental revenues over 4 years in the small-business platform of a $50B software giant by designing new online service products and a unique agent-distribution strategy to address unmet market needs* Scaled an acquired company from 4% EBITDA margin to 7% by architecting a new cross-organization business unit with highly leveraged sales, marketing, and professional services divisions

Designed curricula, and taught Decision Science Statistics, Linear Algebra, and Calculus courses - enriching student learning through custom teaching case-studies which encouraged students to apply math concepts to real-life scenarios of typical graduates

Led technical delivery of custom web software solutions for 6 global banks.Technologies: Java, Forte, HTML, PHP, UNIX bash

Constructed custom technical solutions to integrate clinical applications of large hospital IT systems.Technologies: C, C++, PERL, ASP, PHP, UNIX bash, HL7